Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Billing & Account Management System Maintenance – Jan. 17 [RESCHEDULED]

ZOS_JessicaFolsom
ZOS_JessicaFolsom
Community Manager
Starting at 6:00 AM EST today (Tuesday, January 17th), we are performing maintenance on our Billing and Account Management system. We expect the maintenance to take approximately five hours to complete. During the maintenance, you will be unable to log into your account page on elderscrollsonline.com or purchase items from the ESO Store.

If you already own the game, you will be able to log in and play during this maintenance. If you purchase the game on Steam, PlayStation 4, Xbox One, or in Japan through DMM during the maintenance period, you will not be able to access your account or log in and play until the maintenance has been completed. Additionally, if you purchase Crown Packs from the Steam Store, you will not receive your crowns in-game until the maintenance is complete.

You can watch the Service Alerts page for the maintenance status.

Jessica Folsom
Associate Director of Community - ZeniMax Online Studios
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