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Crown Crate, cant actually see what I get after I open it.

olsborg
olsborg
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....

PC EU
PvP only
  • olsborg
    olsborg
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    What happens is, I open a crate, no cards are shown, I have no idea what I got, I have to check the ui (mounts, costumes, wardrobe etc) and then go into the extract to gems to see what "low rewards" I got.

    PC EU
    PvP only
  • olsborg
    olsborg
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    Tried disabling all addons, didnt work. PC eu btw, @ZOS_GinaBruno
    Edited by olsborg on 1 December 2016 15:45

    PC EU
    PvP only
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    @olsborg Try logging out and back in; that should fix the issue.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • olsborg
    olsborg
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    @olsborg Try logging out and back in; that should fix the issue.

    I have tried that, I even tried another character and Ive tried to restart the entire game, nothing works. Im not gonna open or buy anymore crates until this is fixed somehow, its no fun opening an "empty" box. Takes away the surprise of it all when I have to go into the UI and check whats new. Sadtimes:( @ZOS_GinaBruno

    PC EU
    PvP only
  • LMar
    LMar
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    Make sure the no thank you addon is disabled
    "If a stick of fish is a fish stick, it will stick like other fish sticks stick"
    "Taller races now sit in chairs correctly"
  • olsborg
    olsborg
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    LMar wrote: »
    Make sure the no thank you addon is disabled

    I disabled all addons, so shouldnt be an addon issue.

    PC EU
    PvP only
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    @olsborg Are you running into this after opening a few Crates, or did it happen on the first one?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Dorrino
    Dorrino
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    Same issue. Disabled addons. Relogged. Persists.

    Got the contents of the crates just fine though.

    Happened on each one of 56 crates i opened. Not a single time i've seen the cards outside of gem extraction interface.
    Edited by Dorrino on 1 December 2016 17:44
  • olsborg
    olsborg
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    @olsborg Are you running into this after opening a few Crates, or did it happen on the first one?
    @ZOS_GinaBruno this happened on the very first crate I bought and has happened on all the crates Ive opened to date, all 25 of them. No fun when you cant see the cards, takes away the excitement:(

    PC EU
    PvP only
  • shadoza
    shadoza
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    @olsborg Are you running into this after opening a few Crates, or did it happen on the first one?

    Happened to me on all crates. From the first to the last. I tried relogging and moving my location, then keying reloadui. Nothing worked.
    Edited by shadoza on 1 December 2016 23:10
  • olsborg
    olsborg
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    Atleast I know its not only me, several people apparently have this issue, just hope @ZOS_GinaBruno deems us many enough to worthy a fix. Anytime very soon please.

    PC EU
    PvP only
  • shadoza
    shadoza
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    olsborg wrote: »
    Atleast I know its not only me, several people apparently have this issue, just hope @ZOS_GinaBruno deems us many enough to worthy a fix. Anytime very soon please.

    I agree. The animation of the cards and dealer makes it feel like a mini game, without the animation, it falls flat.
  • Izanagi.Xiiib16_ESO
    Izanagi.Xiiib16_ESO
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    Same for me on PC NA, other people I talk to have been able to see the animation.
    @Solar_Breeze
    NA ~ Izanerys: Dracarys (Videos | Dracast)
    EU ~ Izanagi: Roleplay Circle (AOE Rats/ Zerg Squad / Banana Squad)
  • olsborg
    olsborg
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    No word yet?

    PC EU
    PvP only
  • shadoza
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    Maybe they are looking into it.
  • olsborg
    olsborg
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    shadoza wrote: »
    Maybe they are looking into it.

    Im not holding my breath, sadly. This is the confidence ZOS instills in us.

    PC EU
    PvP only
  • Mojmir
    Mojmir
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    olsborg wrote: »
    shadoza wrote: »
    Maybe they are looking into it.

    Im not holding my breath, sadly. This is the confidence ZOS instills in us.

    That speedy response to the cash cow mechanism though.
  • Bad_Company
    Bad_Company
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    Happened to me as well on most of the crates I got. To my surprise, this issue didn't occur if I had opened the game from the launcher. It did occur, however, every single time I opened crates after running the .exe file to launch the game.
    My characters (EU PC):
    Leopardo Di-Caprio (Khajiit Templar) || Matthew Makehoney (Altmer Sorcerer) || Luck-Luster Burt (Redguard Dragonknight)
    Clint Histwood (Argonian Templar) || Martin Uber Ping (Redguard Sorcerer) || Louis Farmstrong (Imperial Nightblade)
    Anthony Hotskins (Altmer Nightblade)

  • olsborg
    olsborg
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    Happened to me as well on most of the crates I got. To my surprise, this issue didn't occur if I had opened the game from the launcher. It did occur, however, every single time I opened crates after running the .exe file to launch the game.

    Thank you @Bad_Company , I tried to open the game through the launcher, and now I can see the cards.

    PC EU
    PvP only
  • Bad_Company
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    olsborg wrote: »
    Happened to me as well on most of the crates I got. To my surprise, this issue didn't occur if I had opened the game from the launcher. It did occur, however, every single time I opened crates after running the .exe file to launch the game.

    Thank you @Bad_Company , I tried to open the game through the launcher, and now I can see the cards.

    Glad I could help :smiley:
    My characters (EU PC):
    Leopardo Di-Caprio (Khajiit Templar) || Matthew Makehoney (Altmer Sorcerer) || Luck-Luster Burt (Redguard Dragonknight)
    Clint Histwood (Argonian Templar) || Martin Uber Ping (Redguard Sorcerer) || Louis Farmstrong (Imperial Nightblade)
    Anthony Hotskins (Altmer Nightblade)

  • shadoza
    shadoza
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    Happened to me as well on most of the crates I got. To my surprise, this issue didn't occur if I had opened the game from the launcher. It did occur, however, every single time I opened crates after running the .exe file to launch the game.

    I do not use the launcher except to update the game. Perhaps that is where the hitch can be found. I'll give it a try.
  • shadoza
    shadoza
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    shadoza wrote: »
    Happened to me as well on most of the crates I got. To my surprise, this issue didn't occur if I had opened the game from the launcher. It did occur, however, every single time I opened crates after running the .exe file to launch the game.

    I do not use the launcher except to update the game. Perhaps that is where the hitch can be found. I'll give it a try.

    That did it for me as well. Guess if I want to see the cards, I have to launch through the launcher.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    We were able to determine what's causing the issue and are working on a fix for it.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • shadoza
    shadoza
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    We were able to determine what's causing the issue and are working on a fix for it.

    Thank you, that was quick. Hope the fix is soon :)
  • olsborg
    olsborg
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    Thank you Gina.

    PC EU
    PvP only
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