The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
sound crashing in headset on Xbox One
Since the Dark Brotherhood updated, the sound crashes in my turtle beach head set. There is no game sound, and no voice chat. I know it's not my console or head set, because any other game, I have no issues at all. It's very frustrating, and I've been an ESO subscription member for almost a year now. Groups are booting me because I can't communicate and I can't even chat with my guild. I am to the point where I am ready to cancel my subscription and just stop playing period. What's the point on an online game when I can't communicate online.
Can you please assist.