Characters are still locked?

Viiscerate

Is there support for this game!? I have called and submitted a ticket my characters are still locked for no bleepin reason. Is this what I can expect from Zenimax? It's absolutely ridiculous how it's taking so long to even get a response. Why da *** are they locked? Not fair to me such frustration and I just came back 3 days ago smh. Also bought ESO plus to get my funkin characters locked awesome.

ZOS_DaryaK

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