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Can't download update

Infamous5114
Infamous5114
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I've been trying to download the update but Xbox keeps saying there's a problem with it. Any suggestions?
  • Snippit_Thomas
    Snippit_Thomas
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    I am getting the same error
  • NewBlacksmurf
    NewBlacksmurf
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    Can you give the error code?
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Snippit_Thomas
    Snippit_Thomas
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    No error code, just says something went wrong and refers me to the Xbox update help page witch has been of no help..
  • NewBlacksmurf
    NewBlacksmurf
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    @Snippit_Thomas

    -How much free space is on your hard drive? Is it at least 85gig? (This is more than needed)

    -Have you tried a hard reset?

    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Snippit_Thomas
    Snippit_Thomas
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    @NewBlacksmurf I have have 1tb of free space, I tried a hard reset last night, that was second on the list on the Xbox help page, after network issue..

    I turned my machine on this morning and it started downloading straight away,

    My xbox2 had not been on for a week, so that may have been part of the issue, maybe something in the background downloading,

    When I came onto the forum and say the OPs post I thought there may have been a larger issue.

    But all good now for me.

    Thanks for the concern.
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