Maintenance for the week of December 2:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

LOGIN FAILED AN UNEXPECTED INTERNAL ERROR HAS OCCURRED. Pleaseeee fix asap NA server

  • Gen_X_Zer0
    Gen_X_Zer0
    Soul Shriven
    @ZOS_DaryaK
    @ZOS_AlanG
    @ZOS_JessicaFolsom
    @ZOS_TristanK
    @ZOS_KaiSchober
    @ZOS_JanS
    @ZOS_GaryA
    @ZOS_GinaBruno

    Any idea as to what's going on, or if they're working to fix this?
    Edited by Gen_X_Zer0 on 18 June 2016 07:56
  • kburton0800nub18_ESO
    kburton0800nub18_ESO
    Soul Shriven
    You know when you had a long ass day and it's finally Friday and you get off work and just wanna play ESO for the weekend and you can't do that because of the Login Failed message.
  • beekalad
    beekalad
    ✭✭✭
    Just got kicked as well and can't log back in, Xbox One, EU Server
  • JamieJammer
    JamieJammer
    ✭✭
    I am having the same issue. xbox one NA gt Jamie Jammer

    Has happened to me and multiple guildies. also multple disconnects during all gameplay since db launched. zos please dont ruin my weekend and fix this asap
  • Orphenkryscion
    Same issue here down under registered a ticket... hope it's fixed soon.
    The one and only Scion of Sorcery.
  • marcusthebearhunter
    marcusthebearhunter
    ✭✭✭✭
    its the eu and the na servers so we all not can play they investication it but nobody nows how long its take
    only way is ebonheart
    we are ebonheart the dragonborn coverd in the blood our enemies
    nord templar marcus the bearhunter
    breton healer marcus the healer
    nord warden marcus the bearkeeper
    imperial nightblade marcus the shadow walker
  • aarkan_wolfb14_ESO
    aarkan_wolfb14_ESO
    Soul Shriven
    Completely removed the game, did a full shutdown, reinstalled and still nothing.
  • Imabklyngirl
    I don't know what we could do to get their attention. I find it a little ridiculous that it's been hours, countless people are having issues logging in, and we weren't even given the courtesy of an update or acknowledgement that they are aware of what's going on. Consoles are suffering immensely while PC gets their game handed to them on a silver platter. I love Eso and I understand this is a massive game with tremendously large servers, but I have never played a game with this many issues day in and day out..a game that I both love and hate so much at the same time.
  • Orphenkryscion
    I don't know what we could do to get their attention. I find it a little ridiculous that it's been hours, countless people are having issues logging in, and we weren't even given the courtesy of an update or acknowledgement that they are aware of what's going on. Consoles are suffering immensely while PC gets their game handed to them on a silver platter. I love Eso and I understand this is a massive game with tremendously large servers, but I have never played a game with this many issues day in and day out..a game that I both love and hate so much at the same time.

    Hit the nail right on the head... too true
    The one and only Scion of Sorcery.
  • Hanokihs
    Hanokihs
    ✭✭✭✭✭
    I don't know what we could do to get their attention. I find it a little ridiculous that it's been hours, countless people are having issues logging in, and we weren't even given the courtesy of an update or acknowledgement that they are aware of what's going on. Consoles are suffering immensely while PC gets their game handed to them on a silver platter. I love Eso and I understand this is a massive game with tremendously large servers, but I have never played a game with this many issues day in and day out..a game that I both love and hate so much at the same time.

    They know and are investigating; they put a yellow blurb up. There's nothing else for them to tell until they fix it, so...
    "I haven't really played much yet, but lemme tell you all about how the game should include X and be a lot more like Y!" - Half the posters on this forum.
    "I've been here for years, and lemme tell you all about how they should never change or evolve Z, because then the game would be ruined forever." - The other half of posters on this forum.
  • aarkan_wolfb14_ESO
    aarkan_wolfb14_ESO
    Soul Shriven
    I'm not even upset about all these issues, it's just a game, but I am disappointed that a company can continuously neglect its customers in this fashion. I've bought the imperial edition for Xbox and PC, so I feel like I have spent far too much money to not be able to play when I'd like.
  • Imabklyngirl
    I just refreshed the page and seen the update. Thank you. I hope they can fix it soon but they definitely need more than just a few hours of maintenence to tune up the crashing (and many other) issues since update.
  • crazyirishman001
    crazyirishman001
    Soul Shriven
    Its becoming an absolute f£€¥ing shambles of a game now.

    I tried playing lasyt night and couldnt even fight back against NPCs as the game was glitching and lagging so bad. Then I had the temerity to try going to a hub city- BAD IDEA!!

    After 3 Dashboards I finally get far enough away from Elden Root to remain logged in and get some crafting done for my new Nightblade.

    Now wake up to actually get a little game time in And this *** is happening.

    F*** this Zenimax. You've ruined this game too much for me to stick around.

    Cancel my subscription and get me the f*** out of here. Im done with you. What a shame you totally screwed up such a great game. You've let us all down and disgraced the Elder Scrolls name. Absolute shambles.

    Rant not even half over .... but im g....l...i...t..ching o....u.....t
  • TRAPPEDxNxEU4IA
    Not only do I disconnect 40x a day, fight invisible npcs and lag all through vet dungoens now I can't even login. Really ZOS?
  • Snippit_Thomas
    Snippit_Thomas
    ✭✭✭
    I just updated and now I am getting the unexpected error so can't play. Back to The Division...
  • crazyirishman001
    crazyirishman001
    Soul Shriven
    Can someone quickly outline how I cancel my Eso Plus? Is it quicker to do it through Xbox or can I only do it online?
  • NateS4
    NateS4
    ✭✭
    Can someone from ZOS please address this?
    Nerf Nate
    Xbox NA
    Small Scale PvP
    Stamden (Grand Overlord)
    Mag DK (Palatine)
    Mag/Stamblade (Praetorian)
    https://www.youtube.com/channel/UCHyTq3wqzJ5K200K2JSNlRA?view_as=subscriber
  • Elder_Martin
    Elder_Martin
    ✭✭✭
    Maybe ZOS will compensate us? I pay $15 a month and I lost half a day of gaming so... That's worth like 25 crowns!
    89c3c5287b91b107b8e7a02ddfb1a222.jpg
    I am the real Mudcrab Merchant.
    Gamertag - Elder Martin
  • kburton0800nub18_ESO
    kburton0800nub18_ESO
    Soul Shriven
    It's been two hours... So should we just wait for a next patch like maybe on Tuesday??
  • qrichou
    qrichou
    ✭✭✭
    Gen_X_Zer0 wrote: »
    @ZOS_DaryaK
    @ZOS_AlanG
    @ZOS_JessicaFolsom
    @ZOS_TristanK
    @ZOS_KaiSchober
    @ZOS_JanS
    @ZOS_GaryA
    @ZOS_GinaBruno

    Any idea as to what's going on, or if they're working to fix this?

    same for eu xbox 1
    because its possible
  • crazyirishman001
    crazyirishman001
    Soul Shriven
    Anyone wanting to cancel your Subscription log in to Microsoft Xbox account online and go to Subscriptions - Your Xbox One does not give the option of cancelling your Auto Renewal.

    Bye forever ZOS. It was messy, frustrating and unfulfilling.
  • Calboy
    Calboy
    ✭✭✭✭✭
    Is this game becoming more and more out of control on console with each new update?
  • lefoverlasagna
    lefoverlasagna
    Soul Shriven
    This game worked fine in the beginning for me .....it started getting slower an slower ...when I cast rapid maneuver it's got a delay ...when I'm in a big fight my projectiles have a delay......a couple of days ago I started getting shot out to the home screen. ...an NOW I CAN'T EVEN LOG IN ..... I WAS LOOKING FORWARD TO RELAXING MINDLESSLY GAME AWAY.... THIS IS GETTING ANNOYING
  • kayotiick
    kayotiick
    It appears that this time it's actually Microsoft's fault. I thought it was strange that both ESO and DC Universe Online was down.

    I agree though, all of the crashes and glitches and lag is getting atrocious. Making the game nearly unplayable. Even small things like the quest marker taking like 2 mins to show where I'm supposed to go. Earlier I hit 4 loading screens just running from a way shrine to the thieves den. It's aggravating.
    Edited by kayotiick on 18 June 2016 09:55
  • ducket1
    ducket1
    ✭✭
    kayotiick wrote: »
    It appears that this time it's actually Microsoft's fault. I thought it was strange that both ESO and DC Universe Online was down.

    I agree though, all of the crashes and glitches and lag is getting atrocious. Making the game nearly unplayable. Even small things like the quest marker taking like 2 mins to show where I'm supposed to go. Earlier I hit 4 loading screens just running from a way shrine to the thieves den. It's aggravating.

    I don't think it is a problem with xbox though. This is what is on the Xbox page


    Affected services:

    Buying downloadable items
    Downloading items that you have already purchased

    High Elf Dragonknight (Magicka) Stormproof
    High Elf Templar (Magicka) Stormproof
    Khajiit Nightblade (Stamina)
    Breton Sorcerer Lvl (Magicka) Stormproof
    Breton Nightblade (Magicka) Stormproof
    RedGaurd DragonKnight (Stamina) Stormproof
  • lefoverlasagna
    lefoverlasagna
    Soul Shriven
    What's going to happen when we switch to ONE TAMRIEL .... ESO GOING TO SHUT DOWN FOR 8 MONTHS? <---serious question. ..it's not looking good
  • kayotiick
    kayotiick
    ducket1 wrote: »
    kayotiick wrote: »
    It appears that this time it's actually Microsoft's fault. I thought it was strange that both ESO and DC Universe Online was down.

    I agree though, all of the crashes and glitches and lag is getting atrocious. Making the game nearly unplayable. Even small things like the quest marker taking like 2 mins to show where I'm supposed to go. Earlier I hit 4 loading screens just running from a way shrine to the thieves den. It's aggravating.

    I don't think it is a problem with xbox though. This is what is on the Xbox page


    Affected services:

    Buying downloadable items
    Downloading items that you have already purchased

    True but there's been times when I've had xbox live sign in problems and their status page said they were experiencing problems with music and movie apps. I've learned that any kind of error on their status page pretty much affects xbox live anyway.
  • Robertpringle
    Robertpringle
    Soul Shriven
    I got in! Both Na and EU servers
  • kburton0800nub18_ESO
    kburton0800nub18_ESO
    Soul Shriven
    Yeah I finally got in my second attempt
  • Imabklyngirl
    I'm glad ZOS has fixed the login issue on servers, and that ESO is up and running today, but well see how long that lasts. I'm crossing my fingers waiting for the next crash. I don't think a single night of shutting down for maintenance can fix this game. The servers probably would need to shut down for a week at least to work out all the kinks...and I'm sure that would never happen because people would never want to put up with that. Before the Dark Brotherhood DLC came out I considered purchasing ESO plus, I figured, hey since I play this game religiously and have been playing it since it came out, what could it hurt? However, after much contemplation I don't think I will be wasting a monthly fee on a game that is more frequently broken than working. I even have friends who say their subscription sometimes craps out on them and they have to shut the game down to be able to enter DLC areas. For now, I will continue to play ESO daily, and love the game without ESO plus, until I see improvement in overall productivity and performance.
This discussion has been closed.