ESO Plus - Not getting crowns

x_Nathan_F

Hey, I am ESO plus and I believe I'm not getting my monthly crowns I submitted a ticket the other day and had no response mind helping me out?
@ZOS_DaryaK

ZOS_DaryaK

I've checked with our support team and it appears they did respond to you on Saturday evening. If you can't find that email please let me know and I'll have them re-send it.

x_Nathan_F

ZOS_DaryaK wrote: »

I've checked with our support team and it appears they did respond to you on Saturday evening. If you can't find that email please let me know and I'll have them re-send it.

Thanks for the response I looked again but I couldn't find it for some reason it says I sent two tickets if you could re-send please it will be appreciated thanks.

x_Nathan_F

@ZOS_DaryaK Which email did you send it too?

x_Nathan_F

Thanks @ZOS_DaryaK if you could tell the support team to discard this ticket 160531-000610 as it's been resolved

ZOS_DaryaK

Thanks x_Nathan_F, I'll do that.

Eromecno

I no longer have access to any dlc content despite having eso plus paid all the way into August. In game support ticket process always gives an error also. Please help. Thank you.

Balibe

Try resetting the XB1, you can also try to delete your local saved data .... this usually works for me when I cannot access DLC content provided with ESO+ .....

moltenpark

I'll try the reset. Thanks.