summit a support ticket error

bbrown0770 · January 2016

So i spent time to write a support ticket for a sky shard not showing in achievements alikr-desert-skyshard, Near a paid feather-finder, Soon as I hit the summit button I get a error and it says try again later. is there another way to contact support for xbox players

MissBizz · February 2016

Have you tried submitting a ticket via the website?

bbrown0770 · February 2016

yep and cant get past the login screen to check on it, the login screen is broke right now keeps telling me that my user name or password is wrong but its the same one as the main screen and it works there

DragonSamurai360 · February 2016

bbrown0770 wrote: »

yep and cant get past the login screen to check on it, the login screen is broke right now keeps telling me that my user name or password is wrong but its the same one as the main screen and it works there

Could be a server issue or Xbox Live issue. I recommend trying again when you login to the game again, since it's been a few days.

bbrown0770 · February 2016

I have a support ticket in through the website now, but there slow in responding

NewBlacksmurf · February 2016

Well they do have an alert about account maintenance which suggests tomorrow but maybe it began earlier