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Can't access servers even though I'm connected to Live

  • BigErn1979
    It is not an Xbox issue I've been on the phone with them. This is ESO only ....
  • koltbyrd4
    koltbyrd4
    Soul Shriven
    They probably cut out for a 3 day weekend. Whatever it is, it can wait til Monday.
  • BigErn1979
    Lol
  • ArcticF0xx
    ArcticF0xx
    ✭✭
    I wonder if we all submit a support request, it will create a queue alert, which will prompt someone to let us know what the status is. I feel it would help mitigate sentiment right now.

    -ArcticF0xx-
    They told me there'd be free candy on this ride.
  • BigErn1979
    I'll give it a shot ....
  • Mucci
    Mucci
    Soul Shriven
    This is insane, i would at least think they would made some kind of notification, hell a I dont know will work at this point just to know they are trying, either way as soon as i get this months crowns im buying the DLC and dropping plus, because 10% exp is just not worth it at this point, and after the eso plus lock out the other week, i dont want to depend on a unreliable host to play the DLC, especially if they cant even give the customers a response.
  • Thecrazystud
    ArcticF0xx wrote: »
    I wonder if we all submit a support request, it will create a queue alert, which will prompt someone to let us know what the status is. I feel it would help mitigate sentiment right now.

    Already did it, no response either.

  • koltbyrd4
    koltbyrd4
    Soul Shriven
    I submitted a support request for the rivenspire lag, they got back to me and saw that I was no longer there, and assumed the issue was resolved. I emailed them back and told them I wasn't just going to hang out in a completely broken area, and the issue was not resolve. Their response... Oh, I'm still waiting or it.
  • Artemisshrikes
    Artemisshrikes
    ✭✭✭
    this happened exactly 1 month ago
    VR 16 Dragonknight Sarenvog (AD, Former Emperor)
  • Jza444
    Jza444
    Please ZOS, I have nothing left to give you. I need my Imperial Sewer fix.
    “That's the thing about human life--there is no control group, no way to ever know how any of us would have turned out if any variables had been changed.” ~Daniel Keyes
  • UnstableZech
    It's like 10pm EST and these issues are persisting for me. Checked other games, just ESO is affected. Way to patch.
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  • Quaffio
    Quaffio
    ✭✭
    Well, none of us will have to deal with waiting for ESO to work once Halo 5 and Fallout 4 come out.
  • texasraider97
    They responded to me giving me a step-by-step to make sure my console and Internet were connected....ok....
  • Tacticalki773r
    Gonna try the new destiny, I wonder what will happen faster, destiny downloads or zos actually responds.
    Xbox1 NA Ebonheart
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  • Jza444
    Jza444
    Elder-Scrolls-Online-Cost.jpg
    They responded to me giving me a step-by-step to make sure my console and Internet were connected....ok....

    I think that is what really ticks me off the most. You get some canned message, basically inferring that you are the problem, when that is clearly not the case. Infuriating at best.
    “That's the thing about human life--there is no control group, no way to ever know how any of us would have turned out if any variables had been changed.” ~Daniel Keyes
  • BigErn1979
    Yes I love that response. Is your Xbox power turned on? Is the game desk inserted into the little slot ? Like you're sitting there with your coloring book waiting for your mom to bring you a sippy cup and your game to work ...
  • texasraider97
    @Jza444 Exactly right
  • Jza444
    Jza444
    BigErn1979 wrote: »
    Yes I love that response. Is your Xbox power turned on? Is the game desk inserted into the little slot ? Like you're sitting there with your coloring book waiting for your mom to bring you a sippy cup and your game to work ...

    You, my friend, have earned an "awesome" upvote for that comment.

    “That's the thing about human life--there is no control group, no way to ever know how any of us would have turned out if any variables had been changed.” ~Daniel Keyes
  • JEB_Stuart
    JEB_Stuart
    ✭✭
    MY Response basically consoles fault!!!!!!!!!!!!!! ***!!!!!!!!!!!!!!!!!

    Subject
    1. Can not connect to xbox live message. I unpluggen my xbox no help. Xbox Live ...
    10/01/2015 10:00 PM
    Greetings!

    Thank you for contacting The Elder Scrolls Online: Tamriel Unlimited customer support team! We understand you are experiencing an issue logging into the game.

    You can resolve most login issues by ensuring the following:

    1. Your console is connected to your router with a network cable instead of WiFi
    2. You have forwarded the appropriate ports in your router (please refer to your console manufacturer’s Customer Support Team for assistance)
    3. You have downloaded all required System Updates for your console

    If your issue continues, please refer to your console manufacturer for additional assistance. Should you have any additional questions, please don't hesitate to ask by replying directly to this email for further assistance.

    Best Regards,
    The Elder Scrolls Online: Tamriel Unlimited Team
    10/01/2015 10:00 PM
    1. Can not connect to xbox live message. I unpluggen my xbox no help. Xbox Live was working on my dashboard.
    2. I could not log on to Elder Scrolls, it let me change my password but then would not let me log on to the site.
  • dnalerb
    dnalerb
    Submitted a ticket and of course the response is, you can resolve most issues by... If your issue continues please refr to your console manufacturer for addition assistance. Any additional questions please reply to this email.


    Yep, top notch quality customer service. Even Comcast has better support than these guys.
  • Thecrazystud
    Watching Deltia's Gaming vids on youtube. I guess I'll learn a few things while I wait for access.

    https://www.youtube.com/user/deltiasgaming
  • ArcticF0xx
    ArcticF0xx
    ✭✭
    Jza444 wrote: »
    Elder-Scrolls-Online-Cost.jpg
    They responded to me giving me a step-by-step to make sure my console and Internet were connected....ok....

    I think that is what really ticks me off the most. You get some canned message, basically inferring that you are the problem, when that is clearly not the case. Infuriating at best.

    I received the same copied & pasted reply. Porque!!! :'(


    -ArcticF0xx-
    They told me there'd be free candy on this ride.
  • jdminton
    jdminton
    I just spent the last 30 minutes with Xbox support clearing caches and restarting and they tell me it is still an issue with Xbox Live.
  • BigErn1979
    Will that's funny I spent the last 20 minutes with Xbox support doing the same thing and they said it is Elder scrolls online not Xbox
  • Infinite12
    Infinite12
    ✭✭✭✭
    My favorite part is how there's no word from ZOS about this anywhere. If Battlefield 4 servers go down, there's an announcement about it somewhere, on twitter or something, but not ZOS, that's not how they roll.
    [GT: INFINITE12] XB1 I NA I DC PRIMARILY I
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  • BigErn1979
    Can't make this stuff up Lol
  • BigErn1979
    Sure makes you feel pretty good about it getting fixed huh
  • texasraider97
    @Jza444 Oh but I just got the "name dropping badge," so kudos to me right?! This is a joke, what's another good game like ESO that's not ESO?
  • Thecrazystud
    @texasraider97 Their badges are funny. NW is free and it's a mmo.
  • BigErn1979
    Free? I've spent $200 on this game
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