Eso plus not showing up

Zeritho

My subscription is due to renew on the first of october. But for some reason it doesn't show up.
I didn't realize this until after I had been in the queue for imperial city for 3 and a half hours.
Once I got there I couldn't open the door, tried to re log and was kicked from pvp only to start the queue back at 540.
Please help! I would like to try the new expansion.

rozwellite

I am also having this exact problem. My subscription renews on the 23rd but I do not have access to the dlc and under my active affects I am missing my eso plus membership.

Dandler

Same problem here. Sub doesn't renew until a little under a month from now, but I've got no ESOPlus boon or DLC access.

rozwellite

Now the server is down. Hopefully they are fixing this issue since we are paying for this service.

rozwellite

Server back up but the problem is still there. Still no ESOPlus.

klavden

Same problem here and with the rest of my guild mates.

CinaminLips

Same problem here. ESO plus subscription is due to renew on the 15 of October. I was in imp city earlier today and logged out at around 1730 est, logged back in just now and it's grayed out. I can't get in. WTF am I paying for a subscription if I don't get the stuff I pay for? Are the dlc's going to go the way of those elusive 1500 crowns that I haven't gotten for 3 months?

datgingerkid

Mine and my friends just started doing this I was playing earlier and I had my eso plus earlier today which is not suppose to renenw for about a half a month or so and it has disappeared as soon as I got to cyrodill... It's been a few days and I haven't been able to even try the dlc...

Tee_Elle

yes Im an ESO Plus member and it says all my collections are unavailable/not collected. Cant get into IC at all.

slaterd

Same issue. I am standing outside IC hoping this gets fixed soon

Swindy

My ESO Plus is registered on XBox live, but not registering in game.

I've emailed tech support, with NO response.

@ESO

rozwellite

I have been on hold for phone support for over an 1Hr still listening to horrible hold music.

Kris_wbg

We really need a response for this. Was waiting in que for hours finally get in and get to the sewer entrance and me and what looked like about 20-30 ppl were piled in front of the sewer entrance locked out. UNACCEPTABLE! You get my money every month. I want to use the product I pay for. Seems like you have wasted alot of your customers time.

Uberkull

ESO plus is gone. Restore it now. Fix your pos DLC. It's a step backwards.

allmoney01

]No imerial city with eso plus as well, that's false adverted, we've all paid for a product that we were told would be delivered and it was taken away.

I've had plus for 2 months with no fail, and now I can't access the IC or use any of my plus benefits. I'm paid up, this is lame. Full game crash then no plus and you guys are feining crown lag? Get real, you know you have a serious problem, address it!

Not even a maintenance update, Xbox one NA game chatter is salty[

Kris_wbg

The utter silence on this subject is beginning to scare me

Zeritho

Yeah there is literally no mods talking about it, it's disturbing

DragonPaisible

Same.
No eso plus showing, can't access imperial city
Xbox one, NA server.
We should be compensate for this.

BigMac_Smiley

https://support.xbox.com/en-US/xbox-live-status

this may be a xbox issue

d3nbark3r

Same issue. Hope it's fixed soon. Seems it happens after logging from the sewers

People need to calm down though " we should be compensate for this", I think you will find its compensated.

Also.... as Big Mac as pointed out, it seems to be an issue with Microsoft, not Zenimax, so think and use your head before you harshly point the blame at others.

If you behave this way in real life you will become a laughing stock very quick.

BigMac_Smiley

I contacted Xbox support and they said the issue is most likely due to the Xbox live service issues they are having. The did however tell me to contact ESO to make sure there where no problems on there end.

https://support.xbox.com/en-US/xbox-live-status

Infinite12

2 months without crowns, now eso plus disappears. They are making it VERY difficult to be a fan of this game and to justify having eso plus

niccolo91

same issue

Infinite12

well it looks like this might actually be xbox's fault this time. I stress THIS TIME. Still don't have my crowns from the last 2 months though

Uberkull

d3nbark3r wrote: »

Same issue. Hope it's fixed soon. Seems it happens after logging from the sewers

People need to calm down though " we should be compensate for this", I think you will find its compensated.

Also.... as Big Mac as pointed out, it seems to be an issue with Microsoft, not Zenimax, so think and use your head before you harshly point the blame at others.

If you behave this way in real life you will become a laughing stock very quick.

Yes, because the DLC on console is such a positive experience. Please...with the DLC laced full of game breaking bugs, how can't you expect ZOS is behind the ESO plus failure.

Saying its a Microsoft issue doesn't make much sense since its impacting 'Downloading items that you have already purchased'. I've already download the DLC days ago....I'm not downloading it again. So why does it shut off IC because of a MS service issue. My ZOS account should say I own the DLC.

Viper_1st6

Cut Microsoft billing out of the equation. Problem sloved... Not sure why we pay Microsoft for ZOS services... It just creates problems and confusion.

ProvenIconic

It is a Microsoft issue not zos. Try opening the page in crown store where you go to buy crowna ot says no results found or something. It is not zos right now it is Microsoft, so calm down it will be fixed shortly I'm sure.

ProvenIconic

Also on console you can see you are a eso plus member under subscriptions but not on your account page on xbox.com so it definitely a Microsoft issue

Viper_1st6

The game has to recognize your purchase from Microsoft to grant you access to the DLC. This is the problem with the crowns also. There's a miscommunication between Microsoft and ZOS.

royalbob5b14_ESO

Seems to be an issue when entering PvP. Outside of PvP I had the buff then lost it when I entered. Completely quitting out of the game while already in PvP fixed the problem for me and a few people that were stuck outside. I hope this bug gets fixed soon.

Amblix

No buff no Imp...time refund or ill just get my money back from MS.