How do I restore my friend list?

MrSuplex

As the title says, I would like to restore my friend list. Apparently this list being wiped was intentional, which makes absolutely no sense to me, but if that is the case, I would like to know how to restore it so that my xbox friends playing this game all appear on my friend list in game.

MrSuplex

Bump still waiting for an answer on this.

BullNetch

stay logged on, wait for friends to log back in. Make sure to tell them to keep their xbox online status online.

I'm currently invisible on the guild roster, at the very least to myself. I have one person on friends list.

MrSuplex

So the list will remain unpopulated until we are both online at the same time? Wow...

ZOS_JessicaFolsom

Hey @MrSuplex - Could you check out this Support Article and see if it helps?

https://help.elderscrollsonline.com/app/answers/detail/a_id/30959/

I'veGotYourBack

I can't make this work. All my ESO friends are gone, and my X-box friends do not populate the ESO list. Thus no point in adding friends to XBox live. PowerCycling (nice new word for Switch off/Switch on) doesn't work either, so, sorry Jessica, this wasn't helpful.

Question remains, how can I get my friends back?

stonerskate109

I also have this problem on xbox one na server, I have friends where they don't show up at all and I literally have to go through the guild roster just to find them and it's really a pain. Please fix asap

Tacticalki773r

Did everything it said, still docent work........

MrSuplex

ZOS_JessicaFolsom wrote: »

Hey @MrSuplex - Could you check out this Support Article and see if it helps?

https://help.elderscrollsonline.com/app/answers/detail/a_id/30959/

Thanks for the reply. None of these things resolved the issue. Some friends that I know are still actively playing the game are not showing up on my list, so I have to send them mail, invites, etc through my Guild roster, which is cumbersome to say the least.

MrSuplex

@ZOS_JessicaFolsom

FYI the fixes you posted are not helping. Any updates here?

MrSuplex

Still nothing???

MrSuplex

Bump @ZOS_JessicaFolsom

modemman11

My friends did reappear after they logged in again after the update, but now the tracker thing that says where they are doesn't update at all.

Zerkcie

Mine seems to reset every day, or every time i log. One of the lesser issues being seen since the patch but still a issue that needs resolved.

Ravens-Sonata

The only way I have ever been able to fix this - is delete my friend off XB1 then add them on ESO which adds them back to XB1, however this is temporary -- it has gone blip on me several times

Zerkcie

ZOS_JessicaFolsom wrote: »

Hey @MrSuplex - Could you check out this Support Article and see if it helps?

https://help.elderscrollsonline.com/app/answers/detail/a_id/30959/

Hey why don't you comment on the crowns with eso plus and the 303 error???? Have you seen the 20+ threads on those issues that aren't getting a response???? Tired of us being super annoying about this???? THEN ANSWER US!!!

MrSuplex

Bump @ZOS_JessicaFolsom

jert14

good luck - i'm in the same boat for the 3rd time. seems to fix itself automatically after about 3 weeks.

VelociousLegend

Friends list is also bugged for me as well (Xbox). In order to view my friends I must open friends, close, and re-open to view and even then only a fraction of my friends are visible - and yes they are online and logged into ESO since I was also in a party chat with said friends.
Not sure if this was fixed in today's incremental update, but was an issue as of 9/28/2015.

MrSuplex

Bump @ZOS_JessicaFolsom

Its been almost 2 weeks since your last response to this thread. Can you please follow up on this and let us know what is going on?

Methadone_Man

Wow. The lack of any concern or effort by customer support is appalling. How difficult is it to respond to a thread? And it's on full display on their own website. Embarrassing. Makes me think twice about my ESO plus membership.

MrSuplex

I agree 100%, and at this point I just find it funny. I would never consider paying for ESO Plus given the half-assed support from this developer.

MrSuplex

Bump @ZOS_JessicaFolsom

MrSuplex

@ZOS_JessicaFolsom
@ZOS_GinaBruno
@ZOS_MichaelM

Tee_Elle

I have 48 friends currently online and playing ESO. My in-game Friends list is empty.

This is SUPER FRUSTRATING as we are not all in the same Guilds so cant find each other by guild roster or voice chat.

All the ZOS stock help responses haven't helped - the list is still empty.

ProvenIconic

My friends list has been bugged since imperial city dlc patch came out as well please fix this zos its been weeks now

MrSuplex

Bump

@ZOS_JessicaFolsom
@ZOS_GinaBruno
@ZOS_MichaelM

scottperry00

This is ridiculous. Some of us pay for ESO plus and for me I have had issues with not getting the "special" stuff we are supposed to get with the subscription. I did not get the DLC and had to buy it myself.

But more to the point, this friends list issue has happened before. I had to delete my friends, have my friends delete me and then add them all back. Stupid. I love the game but am becoming more and more frustrated that things don't work correctly. We all waited an extended length for it's delayed release and now have to deal with bugs, I understand bugs to some extent are normal, but this is a bit much.

Fix the friends issue, the ESO Plus issues for the sake of the game. I love the game and do not want to see people stop playing out of frustration with the bugs and lack of support.

@ZOS_JessicaFolsom
@ZOS_GinaBruno
@ZOS_MichaelM

MrSuplex

I couldn't agree more. It blows my mind that there has been ZERO response to this thread in over two weeks.

MrSuplex

Bump this is still not fixed with the update.

@ZOS_JessicaFolsom
@ZOS_GinaBruno
@ZOS_MichaelM

MrSuplex

Bump its been over one month now. What the hell is going on????