Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
I feel your pain. My beta monkey did transfer but my loyalty rewards such as the Striped Senche mount didn't I've been going back and forth with emails to customer support for the last 6 days now. They keep pawing me off to someone else. I honestly don't think Zenimax has game masters capable of restoring lost items.
Here are some pictures of my Xbox One character with no Striped Senche mount and a picture of my PC character with a Striped Senche mount.
The monkey pet was only given to PC beta testers, which explains why you do not have one. The only way someone will have it on console is if they were a PC beta tester and transferred their account.
Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord