Xbox One - unable to connect to game server

IXI_WiCKeD_IXI

mdhammond wrote: »

@jessicaFolsom. Ok cool Ty, can I get your number?

But... Wouldn't your internet girlfriend be jealous?

GeekReaper

Thanks for the UPDATE ZEN, but my post came first then i get routed here?

wcrall

wcrall wrote: »

Its seemsto

ZOS_JessicaFolsom wrote: »

When you all are getting kicked, is any error message popping up, or are you simple crashing straight to dashboard?

I'm getting an unable to connect to game server, I'm also in the ren-dro caverns in reapers march. I'm on the xbox one na server. And my internet connection is good.

dlepi24

@ZOS_JessicaFolsom , I was running a non-vet dungeon and when I was trying to leave through the door I'd get a loading screen and then into the ESO main error screen which stated something along the lines of "server connection couldn't be established" or something like that. Tried a few more times and each time as I tried to leave the door I'd get the same thing. However, once I opened up my map and paid to travel by wayshrine somewhere else it worked just fine and haven't had another issue in the open world.

ZOS_JessicaFolsom

Sorry, @GeekReaper! It's not personal. We saw this thread first, around the same number of posts, and simply chose it as the main thread.

Hang tight, folks. We're digging into this and will have an update shortly.

PuckettReaper

im having this issue...

LuminaLilly

Anyone having issues connecting to pvp campaigns, like juliek? I keep getting a black screen only when I try to connect to that campaign

Morgon

Update: I was finally able to log into my character in Deshaan. I do not know if this was related to me creating a new character (since other people seem to continue to have issues), or simply coincidence.

djnapstyb14_ESO

+1. Similar troubles here

GeekReaper

Wasn't a big deal, just hope it gets dealt with soon. This is the only problem I've had so far in this game, been pretty flawless. You guys are doing great.

madchuska83

Also on Xbox ONE North America megaserver. I'm able to make it to the character loading screen. Once I select a character I go through a minute or so of it trying to load the character, then I get booted to the main ESO screen with the "Unable to connect to game server. Please make sure you have a valid internet connection." message.

Belthor_Moonblood

Yeah it's not just in reapers marsh, it's essentially every zone. I have two characters both experiencing this at almost every loading screen.

IXI_WiCKeD_IXI

Here comes EP to absolutely destroy Cyrodiil map while AD is out of game.
Way to kick us while we're down A-holes

Belthor_Moonblood

IXI_WiCKeD_IXI wrote: »

Here comes EP to absolutely destroy Cyrodiil map while AD is out of game.
Way to kick us while we're down A-holes

It's happening to all zones man not just AD.

PuckettReaper

this is annoying.. i want to play i was sitting in town and got dced and now when i press play it takes me to a loading screen the back to the home screen and says "unable to connect to game server. please make sure you have a valid internet connection"

TrapGodZayne

An hour later and servers are still down..

GreySix

Was sneaking about, and then couldn't go back into crouch, interact with NPCs, leave the building my character was in, or even properly log off.

Baphometrising

Still having issues will not log into server and yes was in Reapers Marsh.... Any updates would at least put us at ease.

Anasatsudo

US servers, character interactions stop working, chat server is fine. It's happening to everyone in guild that is on. Eventually the game goes to a server timeout and crashes to login screen.

I am in the market for another job if you guys need a network tech / admin? I'm not exactly cheap though...

madHatterZ

I am having the same problem cannot connect to servers, got kicked mid game defending a fort on Xbox one like 4 hours ago

madHatterZ

And still haven't been able to get back on since

madchuska83

Looks like the European megaserver still works. Everyone should have a backup character by now.

madHatterZ

I can't get onto either so yea guess I am screwed

ZOS_JessicaFolsom

We're continuing to investigate this issue. No updates yet, but we'll continue to check in and let you know.

Amiculi

Hm, an awful lot of confusion over what platform this is even affecting.

It's a shame we don't something that easily solves this like platform specific forums...

madchuska83

Amiculi wrote: »

Hm, an awful lot of confusion over what platform this is even affecting.

It's a shame we don't something that easily solves this like platform specific forums...

The name of the thread is "Xbox One Technical Support"

Undyingkatana

Takes 2 hours 2 even acknowledge that there could be a issue even though they were moving threads 30min in now its in the third hour still nothing.

madHatterZ

I just want to kickass with my DK vamp and lvl him up

ZOS_JessicaFolsom

Could those of you experiencing this issue try logging in now? We tweaked a few things and would like to see if it resolved the issue.

shammonfrost

Kicked 2 hours ago, click play and unable to connect to game server. EU works fine, guess I'll play my ALT there for the second day in a row.