Never received crowns

thefishgod

Just made the 5k crown purchase and I never received the crowns.

MissBizz

This appears to be a known issue.

Issues receiving crowns: We’re aware there’s an issue where you are not receiving your crowns after purchasing an ESO Plus membership, or seeing a significant delay after purchasing a crown pack. We’re working on a fix for both of these issues.

http://forums.elderscrollsonline.com/en/discussion/173858/esotu-console-launch-known-issues

I have seen before someone recommending to wait 24 hours (as sometimes it's just very delayed) and if you still have not received them - send in a help ticket.

[EDIT] Found where I saw that recommendation

ZOS_TristanK wrote: »

We are aware that there is currently a delay between when you purchase crowns and when they arrive on your account. We are working to get this issue fixed, and recommend that you folks keep an eye on our Known Issues Thread for updates.

If your crowns don't show up within 24 hours, definitely reach out to our Support Team here: https://help.elderscrollsonline.com/app/ask

http://forums.elderscrollsonline.com/en/discussion/comment/1866471/#Comment_1866471

thefishgod

Okay thank you so much !!