Missing explorers content and crowns

HexWeaver · June 2015

It's been over 10 days of countless emails to Sony and ESO and I still don't have my explorers code content or the 3000 crowns I purchased, this is beyond ridiculous is anything actually being done about this? I'm sick of constantly being fobbed off and bounced back and forth between ESO and Sony.

ZOS_Ann · June 2015

We moved this thread to a more appropriate section of the forums. Thank you!

SavageHenry · June 2015

in the exact same situation just can't get an answer or any info on this problem from either company. I quite literally feel ripped off.

ZOS_JessicaFolsom · June 2015

We are actively working on resolving this issue. It's one of our top priorities right now. We understand it's very frustrating, and we do apologize for the length of time that some have been without the Crowns or entitlements you purchased.

HexWeaver · June 2015

Thank you, is there any time estimate for a fix? a few weeks? months?

ZOS_JessicaFolsom · June 2015

HexWeaver wrote: »

Thank you, is there any time estimate for a fix? a few weeks? months?

We don't have an ETA at this time, as we're still working on a fix. As soon as we have an ETA, we'd be happy to share it.

HexWeaver · June 2015

Thank you for the information.

HexWeaver · June 2015

Any update on this?
I've stopped playing due to the fact I can't even play the way I like, I wanted to be a high elf in the Ebonheart pact..