Can't interact with players

thompsoninc40b14_ESO

So i got the game a couple days ago and have been loving playing but for some reason i can't seem to get the interact with player feature to work. When i hold down Options button nothing happens not sure if it's my controller because my options button works fine when i just need to bring up the menu and it works in all my other games so maybe i am doing something wrong? i tried doing it with friends and non-friends also , also how important is this feature can i do without it i just don't want to drop $60 on a controller for no reason.

thompsoninc40b14_ESO

still having same problem any suggestions would be appreciated

Sharakor

If you mean the circle that comes up in which you can trade, whisper, invite to group ext. then I've had the same problem a few times before. Mostly during battle, maybe you can't use it when in combat?