Maintenance for the week of November 18:
[IN PROGRESS] PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST) https://forums.elderscrollsonline.com/en/discussion/668861
Hey, @beyondkilling. For help with cancelling your ESO Plus membership on Xbox One, you'll need to reach out to Microsoft's support team: http://support.xbox.com.