Crowns not appearing

dukedy

The imperial edition and explorers pack arent showing up in my account, that is a known problem but another one im having is that I bought crowns for 6.99 on the day after the game release and i still havent received them. I also got charged for the game twice.. anyone else with these problems?
ps4 user

Dimebagd88

I bought the ESO plus last night, didn't get them until this morning. I would suggest if it takes more than a day or so to submit a ticket.

spartan99222

I asked some ppl in game and they said they got there crowns instantly but I both the 700 crowns twice and still haven't gotten them

dukedy

So jts not just me...

dukedy

Just bought eso plus to see if it would work. Nope.

Dragonborn87112

Its been 40 hours and still no imperial or plus items this is getting kinda ridiculous now thats 2 days of my buffs on my subscription i won't get back.

dukedy

Ridiculous... ESO Plus subscription, 750 crowns, Imperial edition and Explorers Pack all bought but none actually received. This is absolutely ridiculous especially when im getting copy and paste replies from eso support email.

SicariusGallus

Purchased eso plus. Logged out, back in. Nothing has showed up. Sjre would be nice to get what I paid for. Already dropped $60 on a gsme I was barely able to play until today. They really need to fix this. Any word on when crown issue will be resolved?

dukedy

Honestly theyre not even acknowledging that part of it

deadangels

im also having this issue and its been 48hrs waiting for me and still no crowns. i have sent email after email and all i got was re-log ang reboot your ps4 which i have done loads.

dukedy

Its ridiculous they dont even read the emails we send them properly they just see buzz words and reply..

deadangels

i get the same email back, contact sony or reboot your system. i have logged in an out for the pass 2days and turned on and off my ps4 i dont know how many times and thats all the keep saying to me.

dukedy

What if everyone emailed and said they want their money back? Would that scare them enough to do something?

Paddye1989

I have been waiting over 72 hours for 750 crowns

Shaminar

I haven't received any crowns and I payed for the maximum day pack, which gives me 3 months,

I'm almost at the end of my 3rd month and ready for a renewal, but I'm guessing that when that happens, I should get all 3 monthly payments in one shot.....I hope.

dukedy

Dont hope.....

coolfish522

Still havnt got the imperial edition! Also i bought two crown packs one for €20.99 for 3000 and another €6.99 for 750! I bought them on the day of launch and still havnt gotten them!

dukedy

Ive emailed every day since and they havent replied in 3 days..

coolfish522

Dont expect much from a reply! I got a useless robot reply

dukedy

I know i got the same when i was even getting them....
i wonder how quick a human would respond if someone accidentally got something for free instead of them getting money for free.... hmmmmm.....

coolfish522

Exactly,as i said on another thread this issue should be priority,not in game lags and what not! Ive spent €130 on this game and basically feel robbed

dukedy

I know that feeling ive spent around 100 myself (not including the double charge on the actual game) nd i cant even bring myself to play the game really.. its gone past the stage where i wanted the things ive paid for ive now moved into wanting a sweetner along with my rightful content..
game lags are a thing.. we get them in many big games.. annoying but at least they dont cost money and they can be fixed.. this is beyond a joke at this stage

coolfish522

I knew there was gonna be loads of bugs and glitches,its expected with an mmo this size! But to actually charge you for something and not give it to you is just sickening! I jus started playing,dont even care about wanting to choose an imperial now! Just want my horse and crowns haha

dukedy

Yea or at least the money given back and the "Real Money Glitches" to be fixed. Those glitches are waaaay more important than frame rate issues or waiting times...

coolfish522

Very true,i had this problem before with assassins creed unity,bought in game money and didnt appear for a couple of weeks! Ive just started to explore and you really need a horse for it!

dukedy

Haha happened to me with unity too i bought guillotine edition at xmas and only received the dlc parts of it in february...
yeah i know exactly what you mean.. its a huge map.....

coolfish522

Hopefully its alot quicker fixing it haha

The_Hulk

I'm on euro server Xbox One, I contacted xbox 3 days ago asking why I didn't receive my crowns after I upgraded to ESO Plus, they told me it was a know problem and they were trying to fix, then last night I logged in and my crowns were there.

coolfish522

When i rang sony they told me it was nothing to do with them! I had to ring bethseda!

dukedy

Same as coolfish.. sony told me "as far as we can see you got your content and crowns.. ring bethesda" i dont think its sonys problem i think the issue is bethesda and i think you are very lucky for your crowns and content to be restored

coolfish522

Yea they told me since its bethsedas servers and all that *** its nothing to do with them and also if i want a refund i need to get a reference number of bethseda