"Unable to connect to game server. Please make sure you have a valid internet connection."

NJxRINZLER

Keeps happening to me. Kicked saying can't connect to the server. Past two times it's happened while summoning my horse...this is BS. I work for a living and have no time to play this game and when I finally do it still doesn't work.

Belthor_Moonblood

I've been dealing with this error at launch with no problem with any other game.

Belthor_Moonblood

*since launch

bmb0815

Still happening to me as well, can play about 30 minutes the first time I finally get in game and then without even going through a door bam kicked from server. Once I try to get back in the game within 5 minutes bam kicked again.

Zabb

Won't let me load character. It used to be the long in queue times that frustrated me now it's getting passed those only to be booted while "requesting character load" and advising me to check my internet when my internet is fine.

Belthor_Moonblood

Good news though is that in a different post about the same problem ZOS has acknowledged that the problem so hopefully they start working on it now.

bmb0815

Still getting kicked still not acknowledged as a known issue I guess everyone with this problem doesn't exist.

Belthor_Moonblood

It's weird because some days I hardly notice the problem and then there are days where it's a struggle to even get on; let alone that this issue has prevented me from playing PvP. ZOS did put two responses to this issue in a different thread called "connection issues" but no post on whether or not they are fixing the problem.

Belthor_Moonblood

@ZOS_TristanK
Could you let us know if you guys are trying to fix this?

yani2509

i have the same problem on ps 4. same strory like everyone else here

Dareloth

Started happening to me about an hour ago, makes finding vampires even more frustrating seeing as how i cant stay connected for more than 5 minutes.

bmb0815

Belthor_Moonblood wrote: »

It's weird because some days I hardly notice the problem and then there are days where it's a struggle to even get on; let alone that this issue has prevented me from playing PvP. ZOS did put two responses to this issue in a different thread called "connection issues" but no post on whether or not they are fixing the problem.

Your lucky then because I have only had 1 time since launch that I've been able to play for an hour or more before getting kicked off due to maintenance every other time it's 30 minutes and usually 5 to 15 minutes max.

Hearn96

I bought this game at launch and now nearly two weeks later i still have not been able to play at all. Not one time. Through countless hours of troubleshooting and switching network settings around and even bringing my system to friends houses to test their connection, i think the cause of my issue could be that i do not have a static IP address. But i don't know for sure so i wanted to ask the forum.

Anybody with a dynamic IP like me been able to play? Any reply would be appreciated. (Especially one from ZOS)

Novachichis

Yes, this is so annoying. It keeps happening still after the recent patch(6/23) and its been happening since I bought this game. Please fix this there's a lot of people that this is happening too.

Belthor_Moonblood

Same here. The update did nothing to fix the issue. I really want to play without worrying about getting booted from the server.

allmight

Still suffering from this haven't got to play at all! Somebody please help

bmb0815

Still happening patch didn't help not that y'all will even acknowledge the problem!

Cameron_Star

I haven't recieved this error message since the update until today. Every time I try to use a wasyhrine it gives me the "This may be an unusually long load time" then takes me back to the start screen. I have to walk everywhere like a peasant now.

chemmyb

Can sympathise here, I bought the game and spend all my time being kicked off every 10 minutes precisely! I've yet to sit and actually enjoy the game due to this!

Yaden101

It's funny because there's tons of people complaining of this issue on the forums yet the issue isn't present on the Console Known Issues Thread making me assume that ESO is ignoring this. They need to fix this, I'm desperate for even 30 minutes of uninterrupted game-time. They need to make us feel like someone is looking into this issue because right now, we're all assuming the worst.

Sewn2gthrWrong

I just started having this problem every time I go to leave a dungeon. I can load in fine but when I go to leave the current dungeon I get please make sure you have a valid internet connection. I have not had this problem until about 8:30pm est today. Wtf!

Belthor_Moonblood

Welcome to the club of disconnects; get comfy we've been here a while.

ZOS_Racheal

Greetings Everyone,

We are aware of the problem and looking into it. There is a thread being updated on this issue HERE. Thanks!