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https://forums.elderscrollsonline.com/en/discussion/668104/

Characters Won't Load

minzoreta
minzoreta
Soul Shriven
I was playing in my character Manea@Minzoreta and tried to apply skill points to passives (clicking quickly as I usually do) and it crashed. Now I cannot load my characters from the character select screen. I am able to log into my husband's account on the same machine and load his characters without any issues.
The error occurs when I try to load a character so I can't report the error in game. I attached a screenshot showing what happens when I try to load a character.
Thanks!
Mindy
  • SLy_Kyti
    SLy_Kyti
    ✭✭✭✭
    same
    [img][/img]error_zps9c691c0e.png
    Master Crafter: Almost all motifs
    GM~ Blades of Old Tamriel NA/AD
    Member~ NZAD
    Member~ Blades of Vengeance NA/AD
    -Tamriel College -Amazing Deals of Nirn-
  • minzoreta
    minzoreta
    Soul Shriven
    I was able to fix my problem by following these steps:
    1. find the launcher folder in the eso install folder. Probably in c:\program files (x86)\ZenimaxOnline\launcher
    2. Rename the folder called "ProgramData" to "ProgramDataBackup"
    3. Launch again.

    After this, everything worked fine. Hope this helps others.
    Thanks!
    Mindy
  • minzoreta
    minzoreta
    Soul Shriven
    My 'fix' worked a few times but even renaming the ProgramData folder doesn't fix the problem anymore. :(
    Same error keeps happening. Can't load characters.
    Edited by minzoreta on 30 January 2015 22:10
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