Maintenance for the week of October 28:
• PC/Mac: NA and EU megaservers for maintenance – November 1, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/668104/

PTS Download Speed Question

Mix
Mix
✭✭✭✭✭
So I usually download things very fast, my connection will go to 50MB/s, but for some reason the PTS is downloading at 1 MB/s. My download speed is set to "Unlimited" in the options.

Any idea why it seems capped at 1 MB/s?

edit: I have never seen this issue on the Live server even with big patches.
Edited by Mix on 27 January 2015 16:43
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @Mix,

    Try changing the download speed to 5mb/s or 10/mb/s and let us know if your speed improves!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Mix
    Mix
    ✭✭✭✭✭
    Set it at 10 MB/s but it is still downloading at 1 MB/s.
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @Mix,

    There are several solutions we can suggest in the meantime, though they're admittedly relatively general without a lot of additional info. Let us know if any of these help!
    If the download and installation process is running slow, there are several temporary solutions:

    First, players should try temporarily disabling the firewall and anti-virus. Default Windows firewalls will come on automatically after others are disabled, so keep in mind that the Windows firewall may need to be disabled, too. Always remember to turn them on again after the download completes.

    Players can also try opening the following ports on their router:
    •TCP / UDP Ports 24100 through 24131
    •TCP / UDP Ports 24300 through 24331
    •TCP / UDP Ports 24500 through 24507

    If that doesn't work, they can try bypassing the router and plugging the computer in directly to the internet source to improve download speeds
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Mix
    Mix
    ✭✭✭✭✭
    My modem/router are a combined thing. Forwarded the ports you listed and now my download is 6 MB/s which is better. Since my download speed should be near 50 MB/s though something still isn't right.

    Windows Firewall is disabled but I didn't see a change in the download speed after doing that.

    It is also confusing that I haven't seen this with a live patch.

  • Mix
    Mix
    ✭✭✭✭✭
    and now it is back to 1 MB/s, I guess I won't be testing the PTS today lol
  • ArconSeptim
    ArconSeptim
    ✭✭✭✭
    IT's zenimax online why you are wondering? heehehe
  • PunXt3rr0r
    Simply too much people downloading it at the same time, +/- 500kb/s when my normal download speed is 6 or 7 mb/s.
    For the Dominion! FOR THE QUEEN!!!!
  • Sharee
    Sharee
    ✭✭✭✭✭
    ✭✭✭✭✭
    Mine keeps fluctuating between 400kb/s and up to 12 Mb/s. Just gotta sit tight i guess :)
  • angelyn
    angelyn
    ✭✭✭✭
    Mix wrote: »
    and now it is back to 1 MB/s, I guess I won't be testing the PTS today lol

    Same here :(
  • Schwert
    Schwert
    ✭✭
    Hi,
    I have serious problems to download the ne patch at all. I keep getting HTTP connection error messages.

    What can I do?
  • Sharee
    Sharee
    ✭✭✭✭✭
    ✭✭✭✭✭
    Schwert wrote: »
    Hi,
    I have serious problems to download the ne patch at all. I keep getting HTTP connection error messages.

    What can I do?

    I got that only once, hitting pause and then resume helped.
Sign In or Register to comment.