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https://forums.elderscrollsonline.com/en/discussion/668104/

Infinity requesting caracter load

Ilven
Ilven
when i try to log in my game in pts is block to requesting caracter load
  • ZOS_GaryA
    ZOS_GaryA
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    Hey there @Ilven,

    Players that have experienced this issue in the past have found success in opening the ports for ESO on their router. Here are the ports that are used to access the game:

    TCP / UDP Ports 24100 through 24131
    TCP / UDP Ports 24300 through 24331
    TCP / UDP Ports 24500 through 24507

    If opening the ports on your router doesn't help, please let us know and we'll be happy to continue assisting you.

    We also wanted to let those in this thread before know that we have removed irrelevant comments. Please try your best in the future to refrain for adding nonconstructive comments when other players are seeking support. Thanks for your understanding!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Dominoid
    Dominoid
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    Is your Character is Cyrodiil?
  • ExiledKhallisi
    ExiledKhallisi
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    Dominoid wrote: »
    Is your Character is Cyrodiil?

    Mine is. And that's the one I can't get on.
    >>>>>>>>(DC)Guild Master of Biestas 250+ Active Members<<<<<<<<
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  • Nestor
    Nestor
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    There could be a que to join the campaign your on. Although I would not imagine the PTS to have a lot of this (as much as the production server would that is)
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • LonePirate
    LonePirate
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    If your character is in Cyrodiil, contact Customer Service and ask them to move it to a PVE zone.
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