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Stuck at the character load screen

Hostel_Striker
I was playing the game just fine (a bit of lag here and there but nothing major) then all of a sudden the player select screen pops up. Since this happened I have been unable to log on. I get to the point of selecting the character and seeing "logging in..... Requesting character load" and it doesn't go past this point.

Any suggestions?
  • andersan
    andersan
    ✭✭✭
    Same issue with my main. I put in a ticket and they told me to lower graphics settings and check addons. I logged into all my alt mules and lowered the settings and checked my addons but I still can't log in.
    Edited by andersan on 29 May 2014 00:26
  • Hostel_Striker
    I was on the pvp map when it happened.

    We shouldn't have to lower our graphics settings to account for their mistakes. Beta was over almost 2 months ago.

    So you were able to log on noob accounts but not your main?
  • Banono1
    Banono1
    ✭✭
    It is a problem that just about everyone in PvP is facing.

    http://forums.elderscrollsonline.com/discussion/104404/cyrodiil-crashed
  • Hostel_Striker
    Actually I just checked my graphics setting and it has been set to medium this whole time......
  • Infraction
    Infraction
    ✭✭✭
    No luck, turned off all add ons and lowered setting s to min and still cant load into my main that is stuck in Cyrodill. Im sure its still my computer or ISP though and not the game although I can log in fine on my other characters.
  • Banono1
    Banono1
    ✭✭
    Actually I just checked my graphics setting and it has been set to medium this whole time......

    It has nothing to do with you, your settings or your computer. It is 100% on their end.

    Everyone in Wabbajack (NA) and maybe all Cyrodiil servers crashed and now can't log into whatever character they have in Cyrodiil.
  • williambbechtoldub17_ESO
    The Rift crashed while I was playing and I am stuck at character select as well.
  • Hostel_Striker
    Banono1 wrote: »
    Actually I just checked my graphics setting and it has been set to medium this whole time......

    It has nothing to do with you, your settings or your computer. It is 100% on their end.

    Everyone in Wabbajack (NA) and maybe all Cyrodiil servers crashed and now can't log into whatever character they have in Cyrodiil.
    Oh is that whats going on. Good to know thanks for the heads up.

    This game is awesome don't get me wrong but things like this make me regret paying for 3 months in advance. Now I can't even use my main in the PVE and level it up. BUZZKILL!!!!!

  • Kerak
    Kerak
    Soul Shriven
    ditto for me in the Rift
  • MegaLamp
    MegaLamp
    Soul Shriven
    Same, also in the Rift. However I can log in to 2 other Alts not in the rift.
    Edited by MegaLamp on 29 May 2014 01:12
  • Droll
    Droll
    Rift for me as well. :(
  • Fym
    Fym
    Soul Shriven
    Same for me. My main is in Rifton and I can't login on her. My alts are in Davon's Watch and I can login on them.
  • michael.jaumotteub17_ESO
    I'm stuck on loading screens in The Rift also. Got "An unknown error has occured" pop up message and logged me out. This was supposed to be fixed in yesterdays "Hot Fix" but clearly it wasn't. I've had so many issues today (5/28) I can hardly believe it. Please get it under control!!!
    Edited by michael.jaumotteub17_ESO on 29 May 2014 01:10
  • Fym
    Fym
    Soul Shriven
    Now that we have identified the source of the problem, perhaps it will be easier for them to fix it.
  • Pinn
    Pinn
    ✭✭
    yup can't get into Rift. Wailing prison ok heh
  • Salyyn
    Salyyn
    ✭✭✭
    I can't even log into the character selection screen now... What is going on Zeni? Storm causing some issues above central command? =o
  • BRP1970
    BRP1970
    Cant log in either. And I just paid the extra $20 for the Imperial upgrade.
  • Hostel_Striker
    So far I don't even see anything on the forum suggesting they know about this issue, or what's being done to fix it.
    Edited by Hostel_Striker on 29 May 2014 01:43
  • Ezrith
    Ezrith
    ✭✭✭
    I tried logging back after watching a movie and stuck at character loading screen also.
  • KimJas
    KimJas
    Soul Shriven
    I logged out of the Rift 8 hours ago. I just tried to log in and I'm stuck on my mains loading screen also.
  • PSLAnimal
    PSLAnimal
    ✭✭✭✭
    Same here. Only my character in the Rift. Submitted a ticket, we'll see.
    Animal (Ask me what the PSL stands for. Go on. Ask.)
    @PSLAnimal on the NA Megaserver
    Making people wonder just what the hell is wrong with me since 1961.
  • Anseis
    Anseis
    haven't played since last night and now i can't login, same issue. logged off in Riften.
    Also, can't log in my lvl 3 newbie.
    Edited by Anseis on 29 May 2014 02:11
  • MegaLamp
    MegaLamp
    Soul Shriven
    Just able to log in to the Rift
  • Equinox
    Equinox
    ✭✭✭
    Still can't get into Wabba.
    ********************~For the Queen!~********************
  • Castielle
    Castielle
    ✭✭✭
  • magickats242cub18_ESO
    Well, looking up the error code on the post in the customer support thread, it says that connection to the "lobby" has failed. So that means, either there are way too many people trying to connect at the same time (which is highly unlikely considering the number of disgruntled customers who have already un-subbed) or your firewall might be keeping some component of the game from getting through.

    Either way hope it gets fixed soon.
  • ZOS_JordanH
    Greetings all. We are aware of the issue and looking into it.

    It is worth noting that those trying to log in to The Rift specifically may be able to do so at this time. However, if you are still having trouble accessing characters in that area, please let us know.

    For players having issues trying to access other areas, please stand by for updates as we investigate. Thank you!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Hostel_Striker
    Cool, I hope it's a quick fix I only got to play about an hour today =(
  • Diora
    Diora
    ✭✭✭
    I am having trouble logging into my V4 templar in Malabal Tor, as well. my other characters (all lowbies) load fine.
  • Domiskas
    Domiskas
    Our entire clan was in Cyrodill and now none of us can log back into the game.
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