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Crashes after 1.1.2 Update - Non English Language Issue

Moonraker
Moonraker
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It appears that patch 1.1.2 introduced an issue with the Mac client where using a non-English (or French, German) system/ keyboard language is causing frequent crashes.

Workaround: For now change the following to English in:

System Preferences > Language & Regions > Preferred Language > English -Primary

Then own language as secondary to swap between.

EDIT: Updated from further testing which shows it is system language only it seems.
Edited by Moonraker on 27 May 2014 22:21
  • Moonraker
    Moonraker
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    I just spent an hour playing latest ESO Mac client with one of the issue languages and not my normal English:

    Preferred Language: Danish (Primary)
    Region: Denmark
    Keyboard: Danish (no other enabled)

    Rebooted after setting then fired up ESO. Played at Ultra-High as normal for around 1 hour and no crash.

    I have not seen exactly when players with this issue are in fact crashing so if anyone can confirm if it's issue when launching or character selection/ launch or just more frequent crashing in normal play (more frequent than general memory crash issue) I would appreciate it to understand the problem better.
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  • Moonraker
    Moonraker
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    OK, so I don't see any reports beyond those posted previously. Are players still having the problem with languages crashing the Mac client and if so when?

    As I said I did try for an hour and it didn't crash so hard to reproduce this and wanted to confirm it was still a problem.
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  • Moonraker
    Moonraker
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    On further testing it appears it's just Preferred language (system) in System Preferences > Language & Region that needs changing. Region or Keyboard don't cause it at least from changing it for me.

    I couldn't recreate it in Danish myself but was by another. I checked with Russian and it crashed each time on Character launch.
    Edited by Moonraker on 27 May 2014 22:20
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  • LavaDrop
    LavaDrop
    Just an FYI, I play on with these settings, without any issues:

    Preferred language:
    Spanish (main) > English

    Region: Mexico

    Keyboard: Spanish ISO
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  • DrYac
    DrYac
    Polish system settings still crashing.
    Can play on English system and Polish Pro keyboard sett.
    Edited by DrYac on 28 May 2014 05:52
    iMac 21,5 late 2012, 2,9 GHz i5, 16 GB ram, GF GT 650M 512 MB.
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  • denisbutucrwb17_ESO
    denisbutucrwb17_ESO
    Soul Shriven
    Moonraker wrote: »
    On further testing it appears it's just Preferred language (system) in System Preferences > Language & Region that needs changing. Region or Keyboard don't cause it at least from changing it for me.

    I couldn't recreate it in Danish myself but was by another. I checked with Russian and it crashed each time on Character launch.

    After changing Preferred Language from Russian to English I logged in game without problems.
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  • Moonraker
    Moonraker
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    Hopefully we will see some fix go in for the next patch update.
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  • Moonraker
    Moonraker
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    From initial testing, this looks resolved now at least with Russian language in 1.1.3 update as expected so should be for other languages also.
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  • DrYac
    DrYac
    Afetr 1.1.3 Polish language works as well.
    iMac 21,5 late 2012, 2,9 GHz i5, 16 GB ram, GF GT 650M 512 MB.
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  • Moonraker
    Moonraker
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    DrYac wrote: »
    Afetr 1.1.3 Polish language works as well.
    To dobre wieści ;) Glad it seems to be fixed now for all.
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