Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Billing Problems

HappyCo
HappyCo
Hi there,

Can someone from Zenimax help me with my billing problem? I have been charged twice on May 11 and was not credited with the 1 month subscription that I purchased. I have sent their support several emails for the past few days but all of my emails went unanswered.

This is totally unacceptable. I was so passionate in playing this game and this is what I get.
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