Payment Methods (Recurring vs. non-recuring)
dobrt
✭
Good Day,
Just to clear up my position from the start to avoid the typical fanboy responses, I am only suggesting the inclusion of non-recurring subscriptions, not a change to the present systems in place.
I believe given the issues to date within the game and the 30 day cancelation policy, the addition of non-recurring payment choice should be made available for subscriptions. If I choose to cancel the subscription, I should be able to anytime within the current active subscription with a maximum of 48 hrs. notice as it would be far more acceptable than 30 days given there is some administration involved. If something were to happen where I was unable to use or maintain my account I would prefer a subscription which would expire, rather than have the payments continue to be taken.
I would much rather have Zenimax continually convince and remind me to renew my subscription, rather than give them $15.00 because I missed the 30 day notice for cancellation. In other words I prefer opting into the subscription rather than opting out of one with restrictions.
This non-reoccurring option would prevent users from purchasing a subscription one day and quickly cancelling so as to avoid having to pay for two months if unsatisfied. Also the non-reoccurring payment method if used by most would ensure the performance by Zenimax remains of higher standard. The onus should be on Zenimax to maintain it's customers rather than try to squeeze out extra money from unused subscription time because of the 30 day notice cancellation policy.
Edited by dobrt on 2 May 2014 19:42 Just to clear up my position from the start to avoid the typical fanboy responses, I am only suggesting the inclusion of non-recurring subscriptions, not a change to the present systems in place.
I believe given the issues to date within the game and the 30 day cancelation policy, the addition of non-recurring payment choice should be made available for subscriptions. If I choose to cancel the subscription, I should be able to anytime within the current active subscription with a maximum of 48 hrs. notice as it would be far more acceptable than 30 days given there is some administration involved. If something were to happen where I was unable to use or maintain my account I would prefer a subscription which would expire, rather than have the payments continue to be taken.
I would much rather have Zenimax continually convince and remind me to renew my subscription, rather than give them $15.00 because I missed the 30 day notice for cancellation. In other words I prefer opting into the subscription rather than opting out of one with restrictions.
This non-reoccurring option would prevent users from purchasing a subscription one day and quickly cancelling so as to avoid having to pay for two months if unsatisfied. Also the non-reoccurring payment method if used by most would ensure the performance by Zenimax remains of higher standard. The onus should be on Zenimax to maintain it's customers rather than try to squeeze out extra money from unused subscription time because of the 30 day notice cancellation policy.
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