*FIX* PC shutdown, 40gb download solution

GeertKarel

So basically, you open the eso client, it starts downloading the new patch. Suddenly the game shuts your pc off.
Since the download/patch changed the name of the folder it can't find the game and you have to redownload the whole game.

*****FIX********
Your original file is called "The elder Scrolls Online"
and the new map made is called "The elder Scrolls Online EU" (if you have to dl entire patch again) you have to change this folders name just put a 1 or 2 behind it and remove the eu. (do not remove only the eu) you can delete this file after you are done or right away but make sure you delete the right one.
Now you search for the map named "The Elder Scrolls Online" and you make it to "The elder scrolls online EU" the game will find your map and it will download the patches that you were supposed to get.

GeneralPardon

Git gud interwebs?
I feel for you tho! Also that you're downloading NA is correct. They moved the realm selection to in-game

Epona222

I understand why sometimes installing something may require a reboot.

However - software installs should never force a reboot without warning/dialogue box for the user to say OK reboot now to allow people time to check their system is ready for a reboot.

Karacule_Fairystar

it did made my pc restart when I launch the launcher.

Virolek

This also happened to me. Forced restart and now it wants to install 40 gigs

GeertKarel

I am not the only one with this problem, and I have a very good pc with with very good internet. @ZOS_GinaBruno Hope zenimax will fix it, I hope this game removes the old files otherwise I have to do a full remove and a clean install but we shall see what this hokus pokus non reliable game client will do.

gard

[Snip]
This is not a Zenimax issue, it's a Windows issue.

[Edited for baiting]

Tandor

I set the patcher running and left the room for a couple of minutes, and returned to find the machine (Windows 7 x64) rebooted and on the "Windows is configuring" screen associated with Windows Updates. The machine has come back up ok, not inclined to try the game launcher again for a while until I see what is being reported generally.

Alcast

What is a geert?

Czirne

same happened to me... restart and 40 gb download

xblackroxe

gard wrote: »

[Snip]
This is not a Zenimax issue, it's a Windows issue.

[Edited for baiting]

Ofc.
Thats why it happend when i started the launcher. K

Yamenstein

It worked fine for me.

silvermistktralasub17_ESO

It does sound more like a windows issue. With Win10's choosing when to install updates with or without your permission, this is not really something that can be controlled except by watching the corners of your screen and acting on the reboot requests quickly. They've even taken out our ability to schedule them, from what I've seen.

UrQuan

Epona222 wrote: »

I understand why sometimes installing something may require a reboot.

However - software installs should never force a reboot without warning/dialogue box for the user to say OK reboot now to allow people time to check their system is ready for a reboot.

That's true. People should always make sure that they don't have any applications open that would cause a problem if they were forced to shut down when doing any software updates, just in case of something like this. At the same time, software installations/updates shouldn't ever force a reboot without a warning that gives people enough time to prepare.

biovitalb16_ESO

Every time I open the launcher after restarting I get....

"Restarting computer"

Great update. Another pro patch from the derp team at ZOS.

Preyfar

Same thing happened to me, too. I had some work-related documents I was working on that I hadn't saved. I clicked okay to update vc_redist and it rebooted instantly without warning. I've never had the ESO launcher do that so it didn't seem like something I'd have considered a risk. My fault for not saving my documents, but definitely cost me money. XD

Berenhir

No it is not a windows issue. The Visual C++ runtime libraries were installed with the client, forcing a reboot for those who didnt have them before.

This leads to the launcher being broken, some EU players need to redownload the entire game now.

VaxtinTheWolf

I've had no problems downloading and it was fairly quick, considering. Are you EU players?

GeertKarel

So after checking my files, this game made a new folder: "The Elder Scrolls Online" , my original game was called "The Elder scrolls online EU" and suddenly it wants me to download the game new. So basically I end up with 2 big folders with the same files. Please can it be coded the way that we don't have to waste so much time on this downloading ***.

Tandor

It's nothing to do with Windows 10, it happened to me running W7.

It may simply be that there's some sort of system file that needs updating for the new launcher, and which was automatically installed by the launcher and then configured by Windows, and there was a prompt asking if it was alright to make alterations, which I consented to as it was clearly a part of the launcher update, but it should warn that the computer will be rebooted.

SilentRaven1972

Didn't get any reboot issues (so far), but Windows did ask for approval, twice, when I opened the launcher, to make changes. Something with vcredist.

GeertKarel

GeertKarel wrote: »

I came back from work opened my eso client, and started to download. elder scrolls na, felt kind of odd.
something with visual c++ 2010 not correctly installed. and suddenly it shutted my pc off.

When I started the game I SAW THAT I HAD TO DOWNLOAD the ENTIRE GAME ALL OVER AGAIN.
(It basically ignored my current file and made a new folder to download the whole game fresh again in the new folder,


*****FIX******** (EU PLAYERS ONLY, I think)
Your original file is called "The elder Scrolls Online"
and the new map made is called "The elder Scrolls Online EU" (if you have to dl entire patch again) you have to change this folders name just put a 1 or 2 behind it and remove the eu. (do not remove only the eu)
Now you search for the map named "The Elder Scrolls Online" and you make it to "The elder scrolls online EU" the game will find your map and it will download the patches that you were supposed to get.

Czirne

solution for 40gb download
https://forums.elderscrollsonline.com/en/discussion/295029/solution-for-40gb-download-eu#latest

Virolek

GeertKarel wrote: »

*****FIX********
Your original file is called "The elder Scrolls Online"
and the new map made is called "The elder Scrolls Online EU" (if you have to dl entire patch again) you have to change this folders name just put a 1 or 2 behind it and remove the eu. (do not remove only the eu)
Now you search for the map named "The Elder Scrolls Online" and you make it to "The elder scrolls online EU" the game will find your map and it will download the patches that you were supposed to get.

This worked, thanks!

GeertKarel

Good to know

Trevlac

SilentRaven1972 wrote: »

Didn't get any reboot issues (so far), but Windows did ask for approval, twice, when I opened the launcher, to make changes. Something with vcredist.

I got this as well. However, my PC did an unannounced restart after saying yes both times to the vcredist boxes which was really weird.

Pandorii

Is the issue mostly for EU players? I think the reason is this:

Patcher Updates
We’ve made several updates and changes to the ESO patcher in this update.
The patcher will no longer have a selection for the NA and EU realms. Instead, the selection will now be made in-game.
You will receive a pop-up when you first log in after this update to choose a preferred realm.
If you have characters on both realms and frequently switch, you can find this option under Settings on the login screen.
Known Issue: The patcher will still display “The Elder Scrolls Online (NA)” as the main server. However, both NA and EU are accessible by selecting that realm. This will be fixed in a future patch.
The PTS will still be accessible in the patcher if you have that option selected to display.
There will no longer be a red/green light indicating the realm status on the patcher.
This is something we’re exploring as an addition in a future update.
The image on the installer and the background of the patcher has been changed to a new image of the Tamrielic map.
If you regularly play on both realms and run different settings for add-ons, these settings will be reverted to default.
There will be an update to the patcher that we encourage you to download before attempting to launch the game after the maintenance for this update is complete.

**Right out of the patch notes.

Moltyr

SO IT BEGINS!

Never trust ZOS on patch day

gard

Berenhir wrote: »

No it is not a windows issue. The Visual C++ runtime libraries were installed with the client, forcing a reboot for those who didnt have them before.

This leads to the launcher being broken, some EU players need to redownload the entire game now.

Yes, it is a windows issue. Depending on which "it" we're talking about.

Windows should not reboot your computer without prompting you just because you installed a software dependency. Zenimax has no control over that. Windows issue.

Redownloading the entire game though.. now that's a zenimax issue.

Gargath

Good to know indeed.
However with any patch maintenance I keep waiting untill the indicator changes from IN PROGRESS to COMPLETE, and only then I start downloading patch. Usually by then some people reported they are playing so that means patch should be applied successfully. Then usually everything on my PC is updated without problems too. Sometimes being hasty isn't good .

SilentRaven1972

Trevlac wrote: »

SilentRaven1972 wrote: »

Didn't get any reboot issues (so far), but Windows did ask for approval, twice, when I opened the launcher, to make changes. Something with vcredist.

I got this as well. However, my PC did an unannounced restart after saying yes both times to the vcredist boxes which was really weird.

Odd. You using an older version of Windows, or Win10? I'm using 10.