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Getting infinite load screens and crashes since update

Wicked_Wolf
Wicked_Wolf
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Since the update, I have been getting a lot of infinite load screens when switching zones or characters. Tonight, I can't seem to play at all. After one load screen it crashed to title screen with an error that just said <<1>>. After that I get the load screen which then gives me the crash screen where you report what happened. Anyone else getting these issues?
  • pethompson808b14_ESO
    pethompson808b14_ESO
    Soul Shriven
    Yurp, I'm getting the same exact error message...
  • Anath_Q
    Anath_Q
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    I get 1-2 game freezes a session since the update. However, tonight I cannot play at all. I either get kicked back to the log in screen with a <<1>> error box after selecting a toon from character select, or I manage to get into the game, but the game freezes after a couple of minutes of play.

    Edit: Seems I can get on the toon I have parked in Riften, but I get either infinite loading screens or kicked to log in with a <<1>> box when trying to get on my main toon parked in Rawl. I can also get onto the toon parked in Coldharbour, but the game then freezes within a minute or two of play. I'm on the US server.

    Edit: After numerous attempts, I finally managed to get onto my toon in Rawl. I immediately fled to Malabal Tor, only to then have the game freeze. I take this as a sign to move on to a different form of entertainment. Cheers all!
    Edited by Anath_Q on March 19, 2015 2:23AM
    | GM Cheesemongers of Nirn |
  • tengri
    tengri
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    I saw that exact same error today, too! Couple of times, always only for one char trying to load into Reaper's March, AD-side, EU server.

    I mean I already know I am Number One in everything and kinda appreciate this subtle way of ESO confirming it for me... B)

  • Ignatiuz
    Ignatiuz
    Soul Shriven
    tengri wrote: »
    I saw that exact same error today, too! Couple of times, always only for one char trying to load into Reaper's March, AD-side, EU server.

    Same error but in the NA server...
  • GreySix
    GreySix
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    Yeah, less stability since the update ...

    - long loading screens
    - crashes
    - freezes
    - invisible stuck characters.


    It may be a while before they work out the all-new bugs.
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • Wicked_Wolf
    Wicked_Wolf
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    Yes NA Server here as well. I have tried repairing the launcher but that didn't work. I cant seem to get back in at all now.
  • pugyourself
    pugyourself
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    Same here. Especially when switching toons.
  • Joopman
    Joopman
    It has been 2 days since I have been able to play the game. I click to load character and the character never loads . . . just infinite loading icon.

  • Encognito
    Encognito
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    I have been out for months cause of bad internet. I finally got fast net and saw the email to come back to the game. So I loaded up my patcher, spend endless hours patching, repairing, etc till I finally got the play button. I log in and get endless loading screen. I did some research and tried things like redownloading adobe flash, etc. Nothing seems to help. Why ask all these players to come back to rubbish. I would think after all these months they wouldnt still be having the same issues they had when we first went live. . They keep sending emails to come back and get your crowns. Yeah, right. Make a game we can get into. Thanks alot.
  • Wicked_Wolf
    Wicked_Wolf
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    So this problem seems to persist through today. Has anyone heard any comment from ZOS regarding this issue and whether they are working on it?
  • DreamerHorse
    Joopman wrote: »
    It has been 2 days since I have been able to play the game. I click to load character and the character never loads . . . just infinite loading icon.

    Same here, except I can't get to the character select screen.
  • tengri
    tengri
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    I saw it a couple of time again today... again only Reaper's March, AD-side. During high prime time evening for the EU server.

    I had no problems whatsoever logging in this particular char earlier during the afternoon and again just now.
    This kinda suggests <<1>> error should read: "sub-server too full, try again later".
    Only a wild speculation of course...
  • Lauradana
    Lauradana
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    So this problem seems to persist through today. Has anyone heard any comment from ZOS regarding this issue and whether they are working on it?

    Do not hold ypur breath mate they are too busy with the Crown Shop to do any real bug fixing, group finder anyone? If they do not get their fingers out and really start to fix the major bugs then they are going to go belly up when they launch the consols, those players are not really know for their patience with these kind of bugs and word of mouth will travel quick.
    Edited by Lauradana on March 19, 2015 11:05PM
  • Wicked_Wolf
    Wicked_Wolf
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    This is really starting to frustrate me. I was able to get in on some of my characters, but there is one, my MAIN, that I cannot play. Swapping from another character doesn't work. Restarting game doesn't work. It always get's stuck on load screen after selecting him.

    I have done the repair, restart, driver updates, rollbacks, updates again. Nothing is working. Submitted report after report. I don't usually get all crazy about these things but I don't get to play much because of work, so not being able to ever play my main character (and my alts most of the time) is incredibly frustrating. I've searched a bit but haven't seen any dev response to this.


    EDIT: If I just let the load screen stay up, after awhile i get the <<1>> error


    @ZOS_GinaBruno, Gina, could you please pass this along to the dev/support team if possible? Would be much appreciated. Thank you!
    Edited by Wicked_Wolf on March 20, 2015 1:11AM
  • blabafat
    blabafat
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    There is a bug right now where if you alt tab out as soon as a loading screen starts, your game will crash. So be careful :)
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  • Wicked_Wolf
    Wicked_Wolf
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    It seems it now only affects that one character. I have gone though each of the others and they load. This is the only character I just can't log into. I always get the error.

    This happens with and without any addons.
  • GreySix
    GreySix
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    LameoveR wrote: »
    Bugs? In my game?

    Yours game installation gone bad.
    Or your system gone bad.
    Or yourself gone bad.
    Chose yourself plz.

    Too many instances for that to be the case, friend. Though you can clearly be thankful you've not been hit with any bugs



    ... yet.
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • Wicked_Wolf
    Wicked_Wolf
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    Hey blabafat I noticed that bug. I started to just let it stay open to wait it out. It just stays on the load screen for awhile and then gives me the error <<1>> everytime. It's just on one character. I don't get it.
  • Wicked_Wolf
    Wicked_Wolf
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    Anyone make any progress with this?
  • arqe
    arqe
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    I cant even login with some of my characters since 1.6 launch. When loading screen is full i just get a crash and if i am lucky i can take few steps.
    Edited by arqe on March 20, 2015 2:39PM
  • Allelya
    Allelya
    Soul Shriven
    Allow me to help ZMax answer this using their typical response:

    "We know"

    ETA on fix?

    "When we deem it important enough. Here! Have a new in-game shiny!"
  • Vahrokh
    Vahrokh
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    Since the update, I have been getting a lot of infinite load screens when switching zones or characters. Tonight, I can't seem to play at all. After one load screen it crashed to title screen with an error that just said <<1>>. After that I get the load screen which then gives me the crash screen where you report what happened. Anyone else getting these issues?

    Me too!
  • Scotia
    Scotia
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    blabafat wrote: »
    There is a bug right now where if you alt tab out as soon as a loading screen starts, your game will crash. So be careful :)

    Yup I get this, if you hit the windows key you will crash not right away but eventually. Alt Tabbing is an issue. This happend to me when I am playing.
  • Moonshadow66
    Moonshadow66
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    I was getting infinite loading screens, 30-minutes loading screens at every corner and door, and random loading screens of the same length while walking or standing around, and neither the support could help (they really tried and checked everything they could!) nor could I change anything. This was the case for the last 2 weeks, right after update 6.

    In one of these millions of postings like this, I could find a solution which was "my last straw"; it was actually about getting a blackscreen and the game wouldn't start at all, but after checking out my usersettings file, I noticed some significant differences to the old one.

    So in THIS thread (first mod posting, in the spoiler) is, apparently, an older version of it, without all these console lines and whatever else (you should compare it to the current one, I don't know if anyone noticed yet..).

    I copied/pasted it in a new usersettings file (don't forget to backup the current one, you never know) and ran the game.
    Result: it works like before the update, I couldn't trust my eyes when the loading screen only took a few seconds and even without an error (<<1>>, I had that, too)!!

    I have to add that now it crashes much more often than before the update, but I think this could be something that can actually get fixed somehow. Like when the game launched, the crashes like I got in beta (every few seconds, minutes at best!) where gone.

    What I've noticed: often when there's a problem with starting/running the game, it has something to do with the usersettings file.
    I remember my first 1 1/2 beta weekends where the game didn't even start (the blackscreen issue) until another user found out and let us all know that this files was missing and gave us a copy.

    Next time I run into an issue, I'll definitely check this file at first before doing ANYthing else...

    Well, good luck, and sorry for the long story ;)

    PS: the file will change after you run the game with it to the after-the-update version and it will still work, but there must be one or more lines which are the issue, I didn't compare yet which ones exactly.
    Edited by Moonshadow66 on March 22, 2015 2:10AM
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