Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

Login Error for NA Console Megaservers

ZOS_GinaBruno
ZOS_GinaBruno
Community Manager
Good evening, everyone.

We are aware that some of you are seeing the following error message when attempting to login to the game: "Login Error: An unexpected error has occurred." This error message is due to the overwhelming demand for ESOTU and the high volume of traffic currently hitting our login servers.

We understand this is frustrating, but we encourage you to continue to try logging in until you reach a screen stating that you've been placed into a queue. Once you're in the queue, please do not leave the queue, close the game client, or otherwise navigate away from this screen. We’re working to get you into Tamriel as quickly as we can. Thanks for your continued patience and support during our console launch!
Gina Bruno
Senior Creator Engagement Manager
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