Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Missing Textures

TheOOB
TheOOB
One (or perhaps more) of my textures appears to not be working, appearing as pure black with no detail. The offender seems to be the piercings that includes a stud on one ear and the chin, and a nose ring, and it's missing everything. Changing to every graphics level available and uninstall the game and re downloading the whole thing doesn't seem to fix it.

DXDiag attached
We have contacted our Customer support team to help you solve your issue.
  • ZOS_LenaicR
    ZOS_LenaicR
    ✭✭✭✭
    Hello @TheOOB,

    Could you please ensure your graphics card is up-to-date?
    The last driver is from 2015.4.13 and contains some optimizations (even if it's focused for another game)

    Alternatively, your game settings might be set too high for your system. Please try turning the in-game graphical settings to medium or low. In particular, the texture settings, grass settings, depth of field, and sunlight rays can be especially demanding on systems. Please tell us if this improved your issue.

    A repair could also help you to solve this problem.

    Please tell us if this issue persists after these steps.
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | Base de connaissance ESO

    Staff Post
  • Tashira
    Tashira
    ✭✭✭
    ZOS

    he stated that he downloaded and did a reinstall as well as trying all levels of graphics.

    As he pointed out it appears to be a character graphic issue...... in case you missed that point
    Edited by Tashira on April 27, 2015 7:14PM
  • ZOS_LenaicR
    ZOS_LenaicR
    ✭✭✭✭
    :*
    My apologies.

    @TheOOB, we've created a ticket for you, one of our agents will process it shortly.
    Thank you for your patience.
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | Base de connaissance ESO

    Staff Post
Sign In or Register to comment.