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Ticket reference # 140406-003621
KazinM
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Just would like to put this in the spotlight. This is about the "requesting character load" screen as well as "unknown error code" on loading from the tutorial area to... were ever your suppose to load to next.
Thanks...
Thanks...
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otomodachi✭✭✭Literally the only way you will here from a mod here is if you tag them, or someone flags a post.What do you gain by criticizing a CSR complaint?0 -
KazinM✭✭Cool thanks man. I'm just waiting for a email. I just posted that here for record is all...0
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Sam✭✭✭Seems like support is severely backed up. Personally, I requested a callback on Friday evening, yet I never received one. I tried calling into prior to that, only to be disconnected after nearly an hour on hold.* Arkay's Tester *1 -
otomodachi✭✭✭Been waiting on a support ticket since 8:20 am 4.4.14, already had it falsely closed as resolved once.What do you gain by criticizing a CSR complaint?0
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otomodachi wrote: »Literally the only way you will here from a mod here is if you tag them, or someone flags a post.
actually thats not true. I have had 2 different MODs try and help and comment on other posts that i placed up. Im not saying this to say that my issues were or are any more important than yours im just saying they might be more busy then you think
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otomodachi✭✭✭vengeful_batosai wrote: »otomodachi wrote: »Literally the only way you will here from a mod here is if you tag them, or someone flags a post.
actually thats not true. I have had 2 different MODs try and help and comment on other posts that i placed up. Im not saying this to say that my issues were or are any more important than yours im just saying they might be more busy then you think
Oh, that's cool, I was speaking anecdotally in that I've wasted a lot of time on this forum today and yours is the only case I PERSONALLY now know of where a mod dropped in without being dragged in. I am SURE there are more, then.
What do you gain by criticizing a CSR complaint?0 -
Seems like support is severely backed up. Personally, I requested a callback on Friday evening, yet I never received one. I tried calling into prior to that, only to be disconnected after nearly an hour on hold.
i also never got a call back when i placed a ticket through. How did you call in? i cant find a number to call to not just wait
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KazinM✭✭vengeful_batosai wrote: »Seems like support is severely backed up. Personally, I requested a callback on Friday evening, yet I never received one. I tried calling into prior to that, only to be disconnected after nearly an hour on hold.
i also never got a call back when i placed a ticket through. How did you call in? i cant find a number to call to not just wait
Go to support and click phone on the right hand side. I just want my money back!!!!!!!!! lol......
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KazinM✭✭Two days now and still no word. We, the masses, should really fill out some kinda thingy to slap these guys to attention. I wounder where there offices are located...0
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KazinM✭✭Two days now and still no word. We, the masses, should really fill out some kinda thingy to slap these guys to attention. I wounder where there offices are located...0
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ZOS_HugoP✭✭✭Greetings,
Please keep in mind that the forums are not a place to spam ticket number, in case you did not get a reply.Spamming: Please do not post spam on the official The Elder Scrolls Online forums. Below are a few examples of what we define as spamming:- Posting the same message more than once
- Posting messages that are nonsensical or have no real content
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- Also, please refrain from posting the same topic in multiple areas of the forum, or cross-posting in an attempt to gain further views or replies. This is considered spamming, and the duplicate threads will be removed.
Please also note that staff call out are not allowed on the forums:Please refrain from placing the names of ZeniMax Online Studios employees or ESO community members in your thread titles. Directing a thread at a specific individual, or otherwise using a thread to call someone out, is not considered constructive. If you need to get a hold of a specific community member, please send them a private message.
As such, this thread is being closed. Thank you for your understanding.0
http://youtu.be/o5Vt71aCa74This discussion has been closed.