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What can players do to help with lag fixes for Cyrodiil?

tinythinker
tinythinker
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To the dev team working on the lag issues in Cyrodiil:

I apologize to other players if this is a redundant post thread, but other than normal bug reporting in-game and on the forums, I was wondering what else can players do? What can players do to help with demonstrating the issues as they happen and to provide a chance for first-hand data collection?

Is there something like an add-on we could run while on the live or PTS server to show what is going on in more detail? And/or trying out a campaign on the PTS modified to collect certain types of data -- perhaps with immortal GMs standing in the middle of an orchestrated lagfest with all three factions trying to take the same keep?

Would any players be willing to give up a Friday or Saturday night of regular PvPing -- or two or three -- to get sufficiently large numbers for such special testing sessions? Would any PvP guilds endorse and promote such tests?
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  • LunaRae
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    This will sound super lame but we could do something crazy like no abilities AvA for one campaign. Light and heavy attacks only, with siege use. No ultimates, no ability bars, pure old-fashioned sieging.

    Good old-fashioned bow squads and sword and board leading the charge, siege to provide support fire from the rear. Too bad it's nigh impossible to coordinate this as players, would be a totally different experience (and lag free I bet).
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  • s7732425ub17_ESO
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    The devs know exactly when lag occurs and why it happens. Hell, anyone who plays PVP knows what causes it and can duplicate it on demand.

    Fixing it is the hard part.
  • tinythinker
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    The devs know exactly when lag occurs and why it happens. Hell, anyone who plays PVP knows what causes it and can duplicate it on demand.

    Fixing it is the hard part.

    There are some more obvious and seemingly obvious causes, sure, but even when fixes for those are devised stress testing is still important. There may be other less obvious causes or more obscure details within the obvious ones that need to be identified and addressed. There are many systems interacting and some really small thing can potentially cause a problem like the lag to become much worse.

    Basically I'm just asking if there is anything that players who want to get the lag reduced can do that might help speed up the process creating or testing fixes for improvement. Honestly, if heading over to the PTS a few times for a some huge battles or what not would help with getting noticeable improvement on the live server sooner, I'm all for it.

    I know ZOS has been looking at a particle issue as part of the ongoing lag fix, and of course many players want to see AoE caps removed. So, if ZOS were to announce some dates to experiment with things like turning off those caps or pushing a major stress test for a new lag patch rather than waiting to put it out with an update, and make a big deal of recruiting players to help out and showing their appreciation for the assistance, it might 1) actually get new fixes pushed out faster/working better and 2) help convince those who have long been frustrated with the lag in PvP that the issue really is being taken more seriously than many of them believe.

    One of the worst PR issues is having customers think, rightly or wrongly, that their concerns are not important or a priority. I personally think ZOS does take this seriously, but that aside, finding ways to make progress that involve more active feedback and participation from the players is a win-win. ZOS has said they want more transparency and more engagement on these kinds of issues, so, I'm tossing it out there: What else can we do to be an active part of that problem-solving process?
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  • s7732425ub17_ESO
    s7732425ub17_ESO
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    Let's be serious here- they can go ahead and implement any attempted lag fixes on the main server and skip the PTS entirely. They cannot make things worse than they already are. Want to test what Cyrodiil would be like without AOE caps? Push it live and see what happens. They can easily revert a patch if something gets screwed up really bad.

    Also, you will never get a stress test on the PTS that is anywhere close to the real thing.
  • serenenightmare
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    Don't sit in a ball and spam healing springs.
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  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys, thanks so much for the offer to help. We are actually pushing a fix now (you can read more about it here) and we'd love to get your feedback if this helped you.
    Gina Bruno
    Senior Creator Engagement Manager
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  • Izanagi.Xiiib16_ESO
    Izanagi.Xiiib16_ESO
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    Where do you want our feedback? the thread is locked currently.

    I hope this is a very temporary solution whilst your fixing it??

    P.S please answer on the low pop bonus +1480 post :<
    Edited by Izanagi.Xiiib16_ESO on December 9, 2014 11:30PM
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  • Turelus
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    Hey guys, thanks so much for the offer to help. We are actually pushing a fix now (you can read more about it here) and we'd love to get your feedback if this helped you.

    W T F ...

    Your solution to the game being laggy, is to stop more of us from playing in PVP?
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  • Iyas
    Iyas
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    no aoe cap = no lag :neutral_face:
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  • Kevinmon
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    Hey guys, thanks so much for the offer to help. We are actually pushing a fix now (you can read more about it here) and we'd love to get your feedback if this helped you.

    But the lag happens when none of the 3 alliances are at full population.
    Edited by Kevinmon on December 9, 2014 11:51PM
  • Turelus
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    What gets me, is this wasn't an issue at release.

    Somewhere along the lines ZOS changed something, it was the patch with the lighting IIRC and ever since Cyrodiil has been horrible.

    I really don't think lowering the number of people who can play online in Cyrodiil at once in a given campaign is a good idea, it already feels somewhat Underpopulated in relation to the epic wars we're lead to believe happen.

    @ZOS_GinaBruno can we have information on what the numbers were previous to the change and what they are now? I'd like to know how many fewer people we'll have in the war now.

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  • Asgari
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    Turelus wrote: »
    What gets me, is this wasn't an issue at release.

    Somewhere along the lines ZOS changed something, it was the patch with the lighting IIRC and ever since Cyrodiil has been horrible.

    I really don't think lowering the number of people who can play online in Cyrodiil at once in a given campaign is a good idea, it already feels somewhat Underpopulated in relation to the epic wars we're lead to believe happen.

    @ZOS_GinaBruno can we have information on what the numbers were previous to the change and what they are now? I'd like to know how many fewer people we'll have in the war now.

    Agreed. @ZOS_GinaBruno‌ we need to know what the caps are. It can't keep being dropped and not tell us the numbers.
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  • Subtomik
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    i think 90%+ of the community would agree that if you could almost "undo" the lighting patch, or whatever the hell it was we would be fine with it.

    If you could give me cyrodiil performance of early release I would resub immediately.

    To this day I have never said "I dont think they care about us" or "the pvp team doesnt listen" Because I know thats not true.

    You guys have built a wonderful, amazing game. But a game is only fun when it is playable, which it currently is usually not.

    something isnt right when I see no performance difference with my brand new built gaming machine, and my 4 year old laptop because the server lag is so bad im getting 10 FPS either way.
  • wafcatb14_ESO
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    Lol we screwed up the lag in Cyrodill with our Lighting patch 5 months ago , but rather than actually fix it , we are going to lower the amount of people in cyrodill.

    /psst there were just as many players in Cyrodill pre lighting patch and lag wasn`t an issue then , so number of people in cyrodill isn`t the issue. it`s your silly lighting patch.
  • Lava_Croft
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    I don't care what all you crybabies say, I just want less lag in Cyrodiil. If this change means less lag in Cyrodiil, it's a good change.

    @ZOS_GinaBruno, what is the population cap now? You folks seem a bit timid about sharing this information?
  • Columba
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    Don't sit in a ball and spam healing springs.

    This 10,000 times. Some of us shun spam balls.

  • LunaRae
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    Unfortunately I doubt they'd share population limit numbers, people would make speculations on how the game is performing from that. They'll keep it vague enough to inform us, but never sharing too much.
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  • Turelus
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    LunaRae wrote: »
    Unfortunately I doubt they'd share population limit numbers, people would make speculations on how the game is performing from that. They'll keep it vague enough to inform us, but never sharing too much.

    If that's so then it's a sad way to operate.
    Hiding mechanics which would lead to abuse sure, making players figure out some game elements sure.

    Hiding the hard caps on populations... kind of something people would like to know.
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  • pmn100b16_ESO
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    Its the ZoS method of 'fixing' things isn't it, like the forward camp issues, i.e. don't actually fix anything, just do whatever's easiest.

    So we've just permanently lost the populations we had, because if this does improve performance, there's no way you guys will work to bring the populations back up.
  • AbraXuSeXile
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    I would love to challenge Zenimax to revert whatever lighting crap they did in 1.2.3 and see how the servers go. Ever since then this games been sucking.
    Edited by AbraXuSeXile on December 10, 2014 1:26AM
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  • tinythinker
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    Let's be serious here- they can go ahead and implement any attempted lag fixes on the main server and skip the PTS entirely. They cannot make things worse than they already are. Want to test what Cyrodiil would be like without AOE caps? Push it live and see what happens. They can easily revert a patch if something gets screwed up really bad.

    Also, you will never get a stress test on the PTS that is anywhere close to the real thing.

    Sure, in the original post I mentioned trying things on either live or PTS. I'm fine with either. I was wanting to be as broad as possible, since I have no idea all of the things ZOS is considering or exploring or actively coding. I just wondered if any of it might benefit from some additional action on the part of the players.

    ---

    As for the change pushed a little while ago, it may be that AoE caps, something that was in the lighting patch, memory leaks, and/or a number of other things mentioned have affected the level of performance possible with a certain population size.

    I guess the question for ZOS was whether, as a stop-gap, it is better to shrink the population cap now in an attempt for a more immediate performance boost until other fixes are ready to be pushed, or just keep going like it has been with the same caps and the same performance until the next large patch or update. They seem to have chosen the former rather than letting the situation wait until the new year.

    It will be interesting to see what difference it makes. Has anyone seen a difference so far?
    Edited by tinythinker on December 10, 2014 1:57AM
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    Who are you in Tamriel (whether it's just your character's attitude & style or a full backstory)? - Share your Character's Story! ◔ ⌣ ◔
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  • Xsorus
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    Why do I keep seeing people post about the lighting patch being the cause of the problems. The lag we've had recently hasn't been fps lag like the lighting patch caused (which resulted in fps slowly dropping to like 10 Over time), what we've had recently is server lag where the ping spikes to 1000+ which suggest server load issues.
  • Turelus
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    Why do I keep seeing people post about the lighting patch being the cause of the problems. The lag we've had recently hasn't been fps lag like the lighting patch caused (which resulted in fps slowly dropping to like 10 Over time), what we've had recently is server lag where the ping spikes to 1000+ which suggest server load issues.

    @xsorusb14_ESO I think it's more that Cyrodiil worked wonderfully until that patch, since then it's been a downward spiral to oblivion with nothing being changed to make it better.

    The FPS lag and memory leak were fixed, but since that one patch Cyrodiil has never been the same, people are going to stay focused on it because that's the time we noticed the change.
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  • Xsorus
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    Cyrodiil has always lagged bad when large amounts of players stack and spam crap.
  • Jagath
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    Limiting how many people can log into a pvp server doesn't sound like a fix. Sure its a bandaid but the underlying issue isn't being addressed.
  • Columba
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    Limiting #s per faction per server is a good enough fix. Keep it until a clear solution is found. Kudos for doing something. next step, penalize pulse, bat and healing spring spammers. triple the cost if used within 10 sec of each other
    Edited by Columba on December 10, 2014 4:50AM
  • Lava_Croft
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    Turelus wrote: »
    The FPS lag and memory leak were fixed, but since that one patch Cyrodiil has never been the same, people are going to stay focused on it because that's the time we noticed the change.
    Framerates have never been completely fixed, but only made less worse.

  • Koensol
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    Subtomik wrote: »
    i think 90%+ of the community would agree that if you could almost "undo" the lighting patch, or whatever the hell it was we would be fine with it.

    If you could give me cyrodiil performance of early release I would resub immediately.
    Yea the lighting was the last thing in this game that needed improvement. It was already impressive for an MMO.

    Off topic: How is it that people like you are able to post on the forums while they are unsubscribed. When my sub runs out after a month, I cannot post. Also, when I resub, I usually cannot post on the first day.

  • Subtomik
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    Koensol wrote: »
    Yea the lighting was the last thing in this game that needed improvement. It was already impressive for an MMO.

    Off topic: How is it that people like you are able to post on the forums while they are unsubscribed. When my sub runs out after a month, I cannot post. Also, when I resub, I usually cannot post on the first day.

    My sub still hasn't lapsed, I have about 2 weeks left still
  • Brangwen
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    How is this a fix, when lag happens even when all 3 factions are at one bar population??
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