Defeat Sinmur,bugged, and messages accross tamrial,

Michaelusajb14a_ESO
I did not see either of these quests that I need to progress passed VR1 to be fixed Ive put in 2 tickets now, no email, no nothing, can someone please either A have your devs fix MAIN STORY LINE QUESTS, or have someone show up and spawn them for me, or have someone click the button on my account that says I completed that quest, dont care about the rewards.
  • Michaelusajb14a_ESO
    Want a response
  • Armitas
    Armitas
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    The fight with Sinmur is suppose to be tied to the shards of wuthrad quest. I would make sure you finished all those shards. That might be whats preventing you from getting the quest.
    Retired.
    Nord mDK
  • Michaelusajb14a_ESO
    Yeah no, done, The level of trouble shooting I've done to try and complete this quests goes above what any GM could suggest.
  • Michaelusajb14a_ESO
    /bump 3 days and waiting with zero progression
  • ksaggies04ub17_ESO2
    I'm in the same boat. I've done all of the quests I can find. I think I therefore have all of the shards. I cannot get Sinmur to spawn no matter what I try. This seems to block all further progress from what I can tell. I've been trying for about a week to get ahold of a GM to assist with this quest. Not so much as a peep.
  • Michaelusajb14a_ESO
    I'm in the same boat. I've done all of the quests I can find. I think I therefore have all of the shards. I cannot get Sinmur to spawn no matter what I try. This seems to block all further progress from what I can tell. I've been trying for about a week to get ahold of a GM to assist with this quest. Not so much as a peep.
    Ill do my best to keep bumping this till someone sees it, If anyone else is in this boat with saggies and I add your name to it, so the gms can do something about it.

  • ksaggies04ub17_ESO2
    Hey I finally got past this quest. I've been spamming to join someone who isn't bugged for the past couple of nights. Finally found someone. Jumped in and got it done.

    Zenimax seriously needs to address this ASAP. This is a critical quest and you cannot get to the next region without completing this.
  • Mace
    Mace
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    /BUMP

    I was stuck in the same place as you for about a day.

    What eventually fixed it was a lot of relogging inside and outside the instance.

    When you enter the instance the Skald King character should start a dialogue with you. If you aren't prompted to have a conversation with the King, relog.

    I'm sure you tried this a thousand times but it eventually worked for me.

    GL
    Masce
  • Michaelusajb14a_ESO
    thanks green Ill try that, did you abandon and pick it up? And I still need vanus Galaion to show up, I tried grouping with a guildie, and loging out, reloadui, logging out for 15 mins, tping to him logging outside the city and tping to him loggnig outside the zone and tping.
  • Mace
    Mace
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    I abandoned and picked it up several times, but the time it worked was after logging out in a different zone (eg. Eastmarch) with the quest active and on the bugged step logging back in, and travelling to the instance.

    Upon entering, all the stars in the universe aligned and the final part of the quest happened for me.
    Masce
  • ksaggies04ub17_ESO2
    So after a week I finally got past this quest by grouping as a I mentioned above. I thought I was in the clear. Ha - I've been Zenimaxed. Now the next leg - Weight of Three Crowns is bugged for me.

    This is absolute garbage. This product is a total piece of junk.
  • Michaelusajb14a_ESO
    good news sinmur is dead thanks to a very nice player that didnt have me on ignore, allowing me to enter their phase. now I just need vanus to spawn, going to do soft restarts untill this is resloved, and a gm shows up and makes vanus spawn.
  • Michaelusajb14a_ESO
    I Will continue to do so, untill this is resolved do you understand that me not being able to level is not only effecting my gameplay but also affecting how I feel about going to resub, I am trying to race my new gm to VR 10 and that cant be done, without extensive running through cyro through the blue and yellow infested land and slaughter fish that want to eat my tail.
  • Michaelusajb14a_ESO
    Any Eta, on someone helping me? /bump I mean exploiter and his gf got unbanned in a matter of 2days, its going on 4...
  • Seroczynski
    Seroczynski
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    First time I tried to abandon the quest and accepted it again, it worked!
    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • Michaelusajb14a_ESO
    YEah not talking about that, Messagse of tamrial is the problem now
  • Michaelusajb14a_ESO
    *day 4* the trees are starting to talk to me, jo jo my pet monkey that I cant unsummon has began to talk to me, asking when we get to the new zone, I dont know what to tell him, hes starting to look at me like food.
  • Michaelusajb14a_ESO
    I am going to bump this, since its going on another day with zero response from anyone, since their T2 support is; and I quote "They are very elusive and don't like to be looked directly in the eye." Don't have any idea why one of them just cant come over and click done on my character, or spawn vanus right then and there.
  • Michaelusajb14a_ESO
    *day 5* The leaves are starting to talk to me, whispers, little murmurs of decietful lies, I will try to hold out as best as I can unable to level anywhere, smashing mobs that dont give xp... I wont .. Give up...
  • AH93
    AH93
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    This is bugged for me too.
    I am constantly being yelled at by the Skald-King to use a shard on him, which I do not have, nor does the option to use anything appear.
    It is impossible for me to take all his life down as he does too much damage for me to self heal through.
    What a pathetic shambles of a game.
  • AH93
    AH93
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    So I just managed to do this quest, without the shard, my constantly rooting him in place, took 15 minutes to kill him.
  • Michaelusajb14a_ESO
    The city fell to corsairs, and it's just a matter of time before the Sanctuary is breached. May the Night Mother watch over her children in their hour of need.
  • ZOS_EveP
    ZOS_EveP
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    Hi there,

    Please make sure to check the list of some of the quests we are currently working on: In-progress known issues. We will keep this list updated.

    If you observe a quest that cannot be completed by using the /reloadui command, a soft reset or by abandoning the quest, please search in the Knowledge base if another solution has been listed already for that specific quest. You can do so by typing the name of the quest in the search box on our website or by using the /help command in-game.

    If the quest does not come up in the knowledge base, please fill in a bug report. Our teams will then gather information about that quest.
    Soft reset: Log out of the game and launcher completely for at least 15 minutes. This will reset the character's instance information and may cause quest NPCs to work properly
    
    Abandon and restart the quest, which also causes quest NPCs and objectives to restart; this generally gets positive results.
    
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Michaelusajb14a_ESO
    Abandon and restart the quest, which also causes quest NPCs and objectives to restart; this generally gets positive results. Then you go ahead and abandon my main story line quest for me since, that is the magic answer to all questions. SINCE I CANT DO IT.

    Also this is preventing me from experiencing the game how "Do what ever you want" Funny UO made the same claim, Don't some of them work for you. Regardless I am pretty much unable to play the game aside from being in cyrodiil running major distances, for little to zero xp for my vet level.
    Edited by Michaelusajb14a_ESO on April 17, 2014 9:29AM
  • Michaelusajb14a_ESO
    OK so here is a email of the incompetence of their CSRS

    Response By Email (Declan) (04/17/2014 11:06 AM)
    Greetings,

    My name is Declan and thank you for contacting The Elder Scrolls online team. Apologies for the delay in not getting back to you earlier.

    I am sorry to hear about the difficulty you are having with your quest. It is a situation we are aware of.

    You may wish to try abandoning the quest and reaccepting it, as well as logging off and back on. If you cannot abandon the quest, it is likely considered a main story quest. We are currently working to fix this issue. In the meantime, you can progress to the next chapter of the storyline by moving ahead to the next area. It is our hope that you will be able to return and complete the affected quest shortly.

    If you need any other assistance please contact me as I would be happy to help

    May the Nine shine upon you,

    Declan
    The Elder Scrolls team online

    Customer By CSS Email ) (04/14/2014 05:48 PM)
    Can you send someone to me and look at what is happening and then push my quest through please.


    On Mon, Apr 14, 2014 at 7:04 AM, @gmail.com> wrote:
    Ok neither are there, doing /camp keep you updated


    On Mon, Apr 14, 2014 at 7:02 AM, @gmail.com> wrote:
    Ok francisco Ive done your 15 min soft restart going to check if varus is there, and to see if sinmur is there


    On Sun, Apr 13, 2014 at 11:47 PM, ESO English Support <ESO_Help@helpmail.elderscrollsonline.com> wrote:



    Customer By CSS Email ) (04/14/2014 10:10 AM)
    Ok neither are there, doing /camp keep you updated


    On Mon, Apr 14, 2014 at 7:02 AM, @gmail.com> wrote:
    Ok francisco Ive done your 15 min soft restart going to check if varus is there, and to see if sinmur is there


    On Sun, Apr 13, 2014 at 11:47 PM, ESO English Support <ESO_Help@helpmail.elderscrollsonline.com> wrote:


    Customer By CSS Email (04/14/2014 10:03 AM)
    Ok francisco Ive done your 15 min soft restart going to check if varus is there, and to see if sinmur is there


    On Sun, Apr 13, 2014 at 11:47 PM, ESO English Support <ESO_Help@helpmail.elderscrollsonline.com> wrote:

    Response By Email (Francisco) (04/14/2014 02:47 AM)

    Greetings

    my name is Francisco from The Elder Scrolls Online Team.

    We are sorry to hear that Vanus Galerion and Sinmur are misbehaving. We understand how frustrating this can be.
    There are troubleshooting tips that may help you as we work towards a more permanent solution. We recommend that you try the following:
    Typing /reloadui in your chatbox, for graphics or user-interface issues
    Typing /camp in your chatbox, which logs you out. By waiting 15 minutes before logging back in, you are performing a soft-reset which will clear out the cache and allow the game to load properly.
    You can venture off to complete other quests, allowing time to pass and the greater possibility being able to interact with the NPC
    Any of these tips can also apply to other quests or problems that you may have in the future too.
    Players like you make our game better by reporting things, like bugs, broken quests/items, and feedback.
    Thank you again, for contribution to The Elder Scrolls Online community.

    Warm regards,
    Francisco
    The Elder Scrolls Online Team

    Question Reference # 140414-007778
    Date Created: 04/14/2014 01:55 AM
    Date Last Updated: 04/17/2014 11:06 AM
    Status: Solved
    Edited by Michaelusajb14a_ESO on April 18, 2014 11:37AM
  • Michaelusajb14a_ESO
    Also I want to know why the Phone call from your CSRS said over an hour wait time, and that was 3 days ago, still no phone call. WHY do you have a call back service if its not even going to be used. So why don't you go get one of your developers that care about their players, and you tell him to fix my quest, IE A make the quest complete, B, Abandon the quest, C, SPAWN VANUS, D, add more game time to my account, because What Im really really pissed about, some stupid *** and her exploiting cheating boyfriend that was banned for whatever, was unbanned because why? her girlfriend cried and was answered and solved in under a day, and here we are at day 5 with CSRs telling me the same thing and not even listening to what Im saying in my tickets. Do you know how to be CSRS? Do you understand what customer service is? ITS NOT REPEATING WHAT THE OTHER CSR IN FRONT OF YOU SAID, ITS TROUBLE SHOOTING NEW THINGS, SO SINCE YOUR T2 MAGE THAT IS SUPOSED TO HELP ME IS ELUSIVE, DONT KNOW WHY A MANAGER WOULD ELUSIVE, DO YOU UNDERSTAND HOW A BUSINESS MODEL RUNS ALSO?
  • Michaelusajb14a_ESO
    "Players like you make our game better by reporting things, like bugs, broken quests/items, and feedback."

    Csrs' like you need more training how to use your brain and help players trouble shoot, the level of frustration and anger that NOTHING, ABSOLUTELY NOTHING HAS BEEN DONE OTHER THAN TOLD TO GO *** MY SELF,

    So I guess, Zenimax doesn't have management positions, just a bunch of monkeys that can repeat a book being the front man.
  • Michaelusajb14a_ESO
    /bump, fix my game so I can gain xp.
  • Michaelusajb14a_ESO
    Why you're add it, why dont you get some men in the field to deal with these teleporting *** that are cheating and noone can get their name because THEY ARE TELEPORTING, instead of having all of your CSRS sitting there being useless, because if 5 of them replied with the same copy paste BS, chances are they are all bad...

    Soft reset: Log out of the game and launcher completely for at least 15 minutes. This will reset the character's instance information and may cause quest NPCs to work properly

    Abandon and restart the quest, which also causes quest NPCs and objectives to restart; this generally gets positive results.

    and why is this in its own box with different font, I mean I apperiacte you trying to mix it up and have the information look a different way, STILL THE SAME INFORMATION.

    Also because you fail to help me in making the game playable SO I CAN GET XP, SINCE YOUR CSRS DONT EVEN LOOK AT ANY INFORMATION ABOUT THE ACCOUNT, I have to deal with little *** trolls in certain zone chats, because for one you dont have an unlimited block list, so why even ignore, and 2 I CANT GAIN ACCESS TO THE VET ZONE SO I CAN PROGRESS.
  • Michaelusajb14a_ESO
    My stomach is in knots with frustration, that noone in your multi billion dollar company can help me, or even better, FATHOM AN IDEA TO HELP THE PLAYERS WHO CANT PROGRESS,
    Edited by Michaelusajb14a_ESO on April 17, 2014 7:29PM
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