I think it is a fraud.

okasi1009

http://gyazo.com/4252c3997fd20ca83a28e817d89ceb7f
I can`t log in , having the same damn problem "log in information is incorect " but i can log in on the website with the exact info.
So I investigate my account.




http://gyazo.com/02e49fa63a8f2ddf85864c37aa3dac93
http://gyazo.com/11219b8344e7abb37b236963c3d89aed
⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂
http://gyazo.com/16de5f401255332ec1134a31b17d344c

"purchased games

You do not own any games."

I think it is cause.
Though I bought a Digital Imperial Edition ,my account do not have any games.
So I can not log into the game.
I spent money to buy this game,but I can not play this game.
This is a fraud.
But support does not do anything.

ZOS_JasonI

Hey there, @okasi1009. We've created a ticket so that our Support Team can investigate the login issue you're having. Thank you for your patience.

okasi1009

I have been waiting for Support Team's help for 48 hours.
But Support Team do not solve my issue now.

okasi1009

I spent money to buy this game,but I can not play this game.
It is a fraud.
TESO restore my access or give me my money back!

Seph1975

Same here purchased mar 27. Never even got past the launcher all downloading. Got yo the play button pressed it. Error12. Repaired. Still nothing. Uninstalled reinstalling now. 2000MB to go. Hopefully it works this time. Never even played it yet. Used up all my early access and now it's digging into my first 30 days. This is bull stuff. If it don't work I'm cancelling everything. No refund necessary. Just going let it go.

Maximis_ESO

Seph1975 wrote: »

Same here purchased mar 27. Never even got past the launcher all downloading. Got yo the play button pressed it. Error12. Repaired. Still nothing. Uninstalled reinstalling now. 2000MB to go. Hopefully it works this time. Never even played it yet. Used up all my early access and now it's digging into my first 30 days. This is bull stuff. If it don't work I'm cancelling everything. No refund necessary. Just going let it go.

They have an extremely good support team. I called very late and they helped me to figure out my problem. If you have issues, fastest way to get help is to contact support.

Enimus

"Fraud" .. Nuff' said.

Saerydoth

I've generally found it to be poor etiquette to insult someone, then immediately afterward ask for help from them.

okasi1009

Seph1975 wrote: »

Same here purchased mar 27. Never even got past the launcher all downloading. Got yo the play button pressed it. Error12. Repaired. Still nothing. Uninstalled reinstalling now. 2000MB to go. Hopefully it works this time. Never even played it yet. Used up all my early access and now it's digging into my first 30 days. This is bull stuff. If it don't work I'm cancelling everything. No refund necessary. Just going let it go.

That’s awful.

I can not play game.
However Support Team do not solve my issue now.
I can not even install.
Just want to play.