Good Afternoon,
I figured I would try to have this addressed here, as the ticket process appears to be a little congested at the moment, and I fear that my ticket will not be addressed in a timely manner, not out of negligence, but simply out of how busy they must be.
Please read this carefully.
During the patch day, unbeknownst to myself, I attempted to log into my account from an alternate PC, other than my usual home laptop.
After entering my credentials, I was informed that I was attempting to log in from an IP Address different from that of my own, and if I wanted to continue, that I would have to enter a code delivered to my e-mail address.
This went as per normal, with myself retrieving the code, and entering it into the space provided.
Upon doing so, I was informed that the servers were not active at this time, and to try again later. I realized it was a patch day, and quit the game, eager to return later.
Soon after the patch completed, and the servers were available again, I attempted to log on, only to find, to my dismay, an error.
Error 301 (3:1:1223:0)
Now, I was informed that this was due to the heavy server load, however when I attempted to use my home laptop, I was permitted to log in.
It appears that whenever I attempt to use this PC, that I receive this error, and I am prohibited from logging into Elder Scrolls Online. I am curious to know why this is happening, and what I can do to fix the issue?
Has anyone else experienced this problem?
What solutions did you find to work for you?
I have tried uninstalling the game, and freshly installing it again, to no avail.
Please help me, I truly would like to play this from a desktop PC when I have a break, or some time to myself, or perhaps even from a friends house.
Thank you,
Equinox_Shift