Maintenance for the week of January 5:
· [IN PROGRESS] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

HORRID guild bank

EQBallzz
EQBallzz
✭✭✭✭✭
This guild bank system is HORRID! Not only do items not auto stack which creates a time consuming mini-game of nonsense but also consistently gives a "retrieving items..." message indefinitely until you close out the window and enter the bank again. Sometimes I have to exit and enter the bank 5-7 times to gain access to the bank. It's also almost guaranteed to happen if you try switching between two different guild banks making it very time consuming and aggravating.

This has been like this since release which is bad enough but now since last patch another rage inducing layer has been added on top of this because the bankers randomly walk away from you in the middle of a banking session which closes the window. WHY GOD WHY!?

This whole banking experience is tedious and painful which forces you to be at the banker far longer than should be necessary and now the NPC decides to just close the session randomly which makes you lose your place in the item list and have to repeat the whole "retrieving items.." thing all over again? ARRRRGGG!

As a guild leader I spend an inordinate amount of time sorting the guild bank because there is such limited space (and things don't auto-stack) so why make it that much more frustrating with the bankers who randomly close the bank window for no reason? Is this an intended change in an attempt to improve bank performance or is this a new bug or what?

/rant
  • arena25
    arena25
    ✭✭✭✭✭
    Ugh...make bankers stay put, please.
    If you can't handle the heat...stay out of the kitchen!
  • OrangeTheCat
    OrangeTheCat
    ✭✭✭✭✭
    It's been like that since the start of beta. No way ZOS doesn't know about it. The only explanation it seems is its 'working as intended'. :/ I also play the mini-game of opening the bank 5-7 times before I can see the contents of the bank due to the infinite "retrieving items..." issue.

    There is an add-on that does the auto-stack for the guild bank if you want. But this is one of those things that we should not have to use an add-on for. It should have been implemented from the start. Like so much else in this game, the guild system was implemented in a half-arsed way.
  • EQBallzz
    EQBallzz
    ✭✭✭✭✭
    I do use the addon "Roomba" which is awesome and an absolute necessity to maintain sanity but like you said..this should not be required.

    I know the bank performance and stacking issue has been like this since beta but the issue of the banker randomly walking away during a bank session is new. So instead of improving the bank situation they appear to be making it worse.

    Can anyone at least comment if this new "walking away feature" is an intended change or not?
  • EQBallzz
    EQBallzz
    ✭✭✭✭✭
    Anyone ever going to make an official comment about this? :neutral_face:
  • MornaBaine
    MornaBaine
    ✭✭✭✭✭
    ✭✭✭✭✭
    The only thing that allows me to keep my sanity as a guild leader is the guild bank stacking app. But I agree with others, there's ZERO reason I should have to use this. And yes, the banker closing out my session and walking away makes me homicidal with rage. Here's another thing... GIVE US MORE OPTIONS FOR PERMISSIONS TO THE BANK! What I WANT is for the full members of my guild to be able to put in and take out items but I only want those specific individuals I choose to be able to take gold OUT of the bank. At the least, I'd like to make it Officers only who have permission to withdraw gold.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • OrangeTheCat
    OrangeTheCat
    ✭✭✭✭✭
    Yup, OP. I totally agree. And yours is not the first post on this. There are add-ons that make life a bit easier. But nevertheless, there seems to be a serious lack of common sense over there at ZOS HQ. It's almost funny.

    [Edit: And this seems to be a somewhat redundant post of mine. Sorry about that.]

    Edited by OrangeTheCat on October 22, 2014 9:44PM
  • Athas24
    Athas24
    ✭✭✭✭
    They had issues with the bank stacking so they "fixed" it so that it wouldn't stack. This allowed players to stack the items and then put them back into the bank with fewer glitches than when the game started up. It's a system they likely feel is "ok for now" and low on the list of things to fix. :(
    ...OverTwerked & Underpaid.
    Rajaat04 in game @Athas24 on forums
  • c0rp
    c0rp
    ✭✭✭✭✭
    I want my guild banks to load when I access them, and I want to get my mail WITHOUT BEING REQUIRED TO LOG OUT EVERYTIME (taking a wayshrine doesnt even work for me anymore). Why are these issues ongoing 7 months post launch?
    Edited by c0rp on October 22, 2014 10:12PM
    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • Sylvyr
    Sylvyr
    ✭✭✭✭✭
    I concur with the OP. Ya'll should be working on making the game a little less clunky. I mean you got great sound, great graphics, great immersion... until you hit one of these stumbling blocks. I mean, it's like ya'll got a great team of programmers except for the one programmer that is like the son of the CEO or something that that keeps dropping stink bombs but ya can't fire him. Clean it up please and prioritize it because this is just so low-rent and this game deserves to be one of the best.
    Badge: Wall-of-Text GRANDMASTER

    PvP: Patch Vs. Player

    ZoSence (n.):
    1) What is reasonable or comprehensive using ZoS logic. "That makes ZoSense"
    2) Making zero sense. "That makes ZoSense"
  • starkerealm
    starkerealm
    ✭✭✭✭✭
    ✭✭✭✭✭
    Wasn't the "not stacking" thing related to a duplication exploit in beta? I mean, there was the one post launch that was a mess too, but there was some situation where people could overfill stacks into the bank in beta and end up with something like 125 mats in the guild bank out of a stack of 100?
  • Gyudan
    Gyudan
    ✭✭✭✭✭
    ✭✭
    Did someone say dupe bug?
    Woops.
    Wololo.
  • timidobserver
    timidobserver
    ✭✭✭✭✭
    ✭✭✭✭
    Go download the addon Roomba by Wobin and CrazyDutchGuy to stack your guild back automatically. Problem solved, or at least alleviated some. Sure the problem still needs to be fixed, but it is a pretty insignificant problem if you just run the stacker every once in a while. It usually takes like 5-30 seconds.

    @EQBallzz‌
    Edited by timidobserver on October 22, 2014 11:50PM
    V16 Uriel Stormblessed EP Magicka Templar(main)
    V16 Derelict Vagabond EP Stamina DK
    V16 Redacted Ep Stam Sorc
    V16 Insolent EP Magicka Sorc(retired)
    V16 Jed I Nyte EP Stamina NB(retired)

  • Gillysan
    Gillysan
    ✭✭✭✭
    Roomba is one of my addons I use as well. I just got through posting and trying to get an old guildie to play ESO since he has played Skyrim. Skyrim is a game I will never play because of the UI. I did warn him that the 40+ addons I'm using in ESO is the only way I can tolerate this game. Don't get me wrong, the rest of this game is fun and looks like it has a future, but the UI would have made me quit in the first month.
  • TehMagnus
    TehMagnus
    ✭✭✭✭✭
    ✭✭
    I love the current system. One of ZOS's only good decisions about this game was avoiding Global AH.

    Gotta admit that the User Interface sucks BIG TIME in this game tho.
    Edited by TehMagnus on October 23, 2014 12:12AM
  • EQBallzz
    EQBallzz
    ✭✭✭✭✭
    Wasn't the "not stacking" thing related to a duplication exploit in beta? I mean, there was the one post launch that was a mess too, but there was some situation where people could overfill stacks into the bank in beta and end up with something like 125 mats in the guild bank out of a stack of 100?

    Yeah, they turned off the stacking because people were duping items. That was at launch tho so what is the follow up on that? Is turning off stacking the final solution to the problem? If so, that's a pretty awful solution. Even if that is the case..the least they could do is tell us the guild bank will forever be held together with duck tape and chewing gum.
    Go download the addon Roomba by Wobin and CrazyDutchGuy to stack your guild back automatically. Problem solved, or at least alleviated some. Sure the problem still needs to be fixed, but it is a pretty insignificant problem if you just run the stacker every once in a while. It usually takes like 5-30 seconds.

    @EQBallzz‌

    If you read my post you will see that I do have roomba and it works well but this is NOT a solution and it only covers part of the problem. It doesn't address the issue of being unable to access the guild bank in the first place or the banker randomly walking away in the middle of a session.

    Also, as good as roomba works when you use it this is still insufficient. My guild is fairly inactive but it only takes a handful of people making deposits to completely fill the bank with duplicate stacks and render the bank practically useless unless everyone uses the addon every time they use the bank (unrealistic). I can't imagine what a nightmare it would be for a larger, more active guild where people are constantly dumping crafting mats into the bank.
  • EQBallzz
    EQBallzz
    ✭✭✭✭✭
    MornaBaine wrote: »
    The only thing that allows me to keep my sanity as a guild leader is the guild bank stacking app. But I agree with others, there's ZERO reason I should have to use this. And yes, the banker closing out my session and walking away makes me homicidal with rage. Here's another thing... GIVE US MORE OPTIONS FOR PERMISSIONS TO THE BANK! What I WANT is for the full members of my guild to be able to put in and take out items but I only want those specific individuals I choose to be able to take gold OUT of the bank. At the least, I'd like to make it Officers only who have permission to withdraw gold.

    I believe the 1.4 patch addressed the permissions issue. You can now add your own custom ranks and assign permissions to them so if you want to add more granularity to the permissions you should be able to do it. You can also add custom icons for ranks as well.
  • Razzak
    Razzak
    ✭✭✭✭✭
    EQBallzz wrote: »
    Anyone ever going to make an official comment about this? :neutral_face:

    You must be joking. How many times have you seen them comment about things other than forum moderation?
  • stefan.gustavsonb16_ESO
    stefan.gustavsonb16_ESO
    ✭✭✭✭✭
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.
  • Dirtybyrd
    Dirtybyrd
    ✭✭✭✭
    I totally agree!! Change and fix the banking system. or at least upgrade it ;)
    I have had my share of banking trouble.
    Dirtybyrd
  • MornaBaine
    MornaBaine
    ✭✭✭✭✭
    ✭✭✭✭✭
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.

    Slightly off topic but it relates to what you say here... for the life of me I can't figure out WHY they did the "potions ring" the way they did so you can only have ONE potion actually slotted and ready for use. Are they somehow UNAWARE that, unlike Skyrim, time does not STOP in an MMO so I can bring up my nifty little ring in the middle of a fight and select what potion I want to use? I realize the youngsters have somehow adapted to this but for ME it makes Alchemy totally worthless because the ONLY thing I typically slot and use are health pots. I can't get to any others fast enough for them to be of use. :(
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • zhevon
    zhevon
    ✭✭✭✭
    MornaBaine wrote: »
    Slightly off topic but it relates to what you say here... for the life of me I can't figure out WHY they did the "potions ring" the way they did so you can only have ONE potion actually slotted and ready for use. Are they somehow UNAWARE that, unlike Skyrim, time does not STOP in an MMO so I can bring up my nifty little ring in the middle of a fight and select what potion I want to use? I realize the youngsters have somehow adapted to this but for ME it makes Alchemy totally worthless because the ONLY thing I typically slot and use are health pots. I can't get to any others fast enough for them to be of use. :(

    The potion ring was a clear console "innovation" (ie breakage); Greymind Quick Slot Bar is a reasonable work around.
    Edited by zhevon on October 23, 2014 11:55AM
  • TehMagnus
    TehMagnus
    ✭✭✭✭✭
    ✭✭
    MornaBaine wrote: »
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.

    Slightly off topic but it relates to what you say here... for the life of me I can't figure out WHY they did the "potions ring" the way they did so you can only have ONE potion actually slotted and ready for use. Are they somehow UNAWARE that, unlike Skyrim, time does not STOP in an MMO so I can bring up my nifty little ring in the middle of a fight and select what potion I want to use? I realize the youngsters have somehow adapted to this but for ME it makes Alchemy totally worthless because the ONLY thing I typically slot and use are health pots. I can't get to any others fast enough for them to be of use. :(

    Because they planed the UI with console in mind. Don't ever forget PCs are not where the money is anymore and game makers don't care about optimizing their games for us anymore, thus giving the middle finger to all PC users.

    ZOS is no exception.
  • starkerealm
    starkerealm
    ✭✭✭✭✭
    ✭✭✭✭✭
    EQBallzz wrote: »
    Wasn't the "not stacking" thing related to a duplication exploit in beta? I mean, there was the one post launch that was a mess too, but there was some situation where people could overfill stacks into the bank in beta and end up with something like 125 mats in the guild bank out of a stack of 100?

    Yeah, they turned off the stacking because people were duping items. That was at launch tho so what is the follow up on that? Is turning off stacking the final solution to the problem? If so, that's a pretty awful solution. Even if that is the case..the least they could do is tell us the guild bank will forever be held together with duck tape and chewing gum.

    *shrugs*

    The governor to keep you from spamming stuff into your bank is gone, so my guess is it still applies if you try to stack stuff? I'm not 100% positive that's the case though.
  • zhevon
    zhevon
    ✭✭✭✭
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.
    I suspect its really a database failing; and they are really scared to touch it because unexpected and sometimes bad stuff happens when they do.

  • Origin
    Origin
    ✭✭✭
    Indeed. The guild bank implementation is really poor. First of all is this access problem which it seems to be a technical problem.
    Then it is lacking proper access right mechanism that should limit the withdraw, separate certain areas of the bank for special access groups, etc.

    Why it is not fixed yet? I guess that ZOS doesn't think this as a priority, even if it is a feature used by most of the players and it creates a bad perception about the game in general. And yeah, it is extremely annoying.
    But don't expect a fix, after all it is not used in PvP, right? :)

    Regarding the use of add-ons in order to add game core functionality (see Roomba), this is really stupid. Don't get me wrong, I am using Roomba too, since the game doesn't have the tools to perform the bank maintenance, but we should not rely on add-ons only to fix a problem created by a poor design & implementation.
  • Origin
    Origin
    ✭✭✭
    zhevon wrote: »
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.
    I suspect its really a database failing; and they are really scared to touch it because unexpected and sometimes bad stuff happens when they do.

    I am sorry, but this DB access problems are simply not acceptable. If it is broken it has to be fixed.
  • zhevon
    zhevon
    ✭✭✭✭
    Origin wrote: »
    zhevon wrote: »
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.
    I suspect its really a database failing; and they are really scared to touch it because unexpected and sometimes bad stuff happens when they do.

    I am sorry, but this DB access problems are simply not acceptable. If it is broken it has to be fixed.
    Correct

  • abigfishy
    abigfishy
    ✭✭✭✭✭
    Great game but basic stuff like this not working after 7 months is pathetic and makes it seem like they don't listen. Surely any programmer that isn't an idiot could code this in an hour.

    Stacking
    Sorting
    Different Permissions
    How about 1000 slots
    and actually working 9/10 time rather than 1/7.
    Level 50 Characters
    USA
    Odette Skullcrusher Nord DK EP Tank
    Hannah Smithee Breton Templar DC Healer
    Charlotte of the Wild Bosmer NB EP DPS
    Rabbath Amman Dark Elf Sorc EP DPS
    Lovely Twinkle High Elf Sorc AD Tank
    Nepith Dark Elf Warden EP Healer
    Tupac Shakoor Redguard Sorc DC Tank
    Faire the Last Snow Elf Altmer Warden EP Ice Staff Tank
    EU
    Soul-Shriven Breton Sorc DC DPS
    Makush gro-Shurgal Orc DK DC Tank
    Cleopatra Tharn Imperial Sorc EP Healer
    Daenerys Targaryin Nord Templar DC Healer
    Zar Saarshar Khajiit NB DC Thief
    Celrith High Elf Sorc EP Assassin
    Falcar Dark Elf NB DC Necromancer
    Myriam Blaylock Breton NB EP Vampire
    Nivrillin Wood Elf NB DC Werewolf
  • stefan.gustavsonb16_ESO
    stefan.gustavsonb16_ESO
    ✭✭✭✭✭
    zhevon wrote: »
    I like the conspiracy post about the UI programmer for the inventory and bank screens being the incompetent son of the CEO. That certainly would explain a lot. :)

    Part of my job is to teach user interface design. Many of the design decisions and the buggy implementations in the 2D UI in this game are mistakes for which I would fail my students. Not just give them a lower grade. Fail.
    I suspect its really a database failing; and they are really scared to touch it because unexpected and sometimes bad stuff happens when they do.

    I am not talking about the delays in getting the stuff to display, or the lack of stacking in the guild bank. Both of those are certainly database failures. No, I am talking about the lack of some very relevant information in the bank and inventory UI, the confusing and inconsistent placement, grouping and naming of buttons and menu options, the lack of a proper search function and the insufficient sorting options. Also, lots of unnecessary clicking and mousing is required to do simple routine tasks, and some things simply don't work, or work only in a half-assed way. Some of it is very likely related to the underlying database, but some of if is just a bad UI.

    Both the UI design and the UI programming are horrible. Seriously, I see here exactly the kind of errors that are typical of the first failed attempt by students who have never designed a user interface before. I find it very strange that a multi-million dollar software project would ask an incompetent person with the job of designing such an important part of the user experience, but that seems to be the only logical explanation.
Sign In or Register to comment.