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Can't Free Look (can't look left, right, up or down w/ mouse.)

kewl
kewl
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Question Reference # 140626-004721

Date Created: 06/26/2014 07:09 PM
Date Last Updated: 06/28/2014 04:15 PM
Status: Solved

CS rep Jeremy was very helpful online but incorrectly marked my case as solved. I still can't free look with any of my three different mice. I have tried the following:
  • Tested mouse free look in three other games, all working correctly.
  • Disabled addons.
  • Repaired the client.
    • Uninstalled and reinstalled mouse drivers and software.
    • Tested three different mice in all available USB ports.
    • Tested multiple key binds, including default, on each mouse.
  • Uninstalled and reinstalled the client.
    • Uninstalled and reinstalled mouse drivers and software.
    • Tested three different mice in all available USB ports.
    • Tested multiple key binds, including default, on each mouse.

Note: when casting Volcanic Rune, the AoE circle briefly responds to my mouse movements for a centimeter, but then snaps back to center. Like the circle is anchored to my center view and won't move beyond it.

I've seen a pending, Patch 1.2.3, issue about the middle mouse button on Naga and Logitech mice. But my issues is quite different and occurs while using: Logitech, AzzA and Corsair mice.

Any suggestions are appreciated. Thanks.
Edited by kewl on June 30, 2014 11:39PM
  • kewl
    kewl
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    According to the official Patch v1.2.3 Known Issues thread, the Razor Naga and Logitech Wireless Mouse is, "Related to the Mac client specifically."

    I have a PC, so this can't be the same issue.

    http://forums.elderscrollsonline.com/discussion/114325/patch-v1-2-3-known-issues/p1
  • kewl
    kewl
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    There is no mention of a fix for this issue in 1.2.4. But I logged in, hoping for a miracle. Sadly, no miracle for me. :'(
  • Dominoid
    Dominoid
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    I had this happen. Not sure how it happened but this fixed it for me:

    Go to C:\Users\YOURNAME\Documents\Elder Scrolls Online\live

    and delete or rename usersettings.txt. The game will create a new one next boot up and you should be good to go. I didn't check what got borked in there but the new one worked.
    Edited by Dominoid on July 1, 2014 12:28AM
  • Dominoid
    Dominoid
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    I may have deleted ZO_Ingame.lua in the "savedvariable" folder as well, not sure.
  • kewl
    kewl
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    Dominoid wrote: »
    I had this happen. Not sure how it happened but this fixed it for me:

    Go to C:\Users\YOURNAME\Documents\Elder Scrolls Online\live

    and delete or rename usersettings.txt. The game will create a new one next boot up and you should be good to go. I didn't check what got borked in there but the new one worked.

    Would it be weird if I printed your post, built a shrine around it and prayed to you every night?

    The image below is a comparison of the new usersettings.txt (left) vs the old usersettings.txt (right.)

    ZVqP9Xc.png

    Somehow my settings were changed? Not sure why or how?

    Thank you so much for sharing! + 20 bacon for you!
    Edited by kewl on July 1, 2014 12:55AM
  • Dominoid
    Dominoid
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    Glad it worked. I could see how mouse sensitivity of 0 would have that effect. Lol
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