Fix:Black screen when opening ESO after last patch

PVT_Parts

I thought this issue was resolved, but my last post had many people saying that people still couldn't play. I'm assuming that the black screen after clicking play is the reason?

Here is a fix for the black screen after clicking play on the launcher. Seems to effect the same people who had the greyed out play button during beta and launch.

Switch these values in My documents-Elder scrolls online-live-Usersettings.txt from -1 to "0". If they are not in your settings which is the problem for some, take my already fixed usersettings file or add in the lines to your usersettings. My documents-Elder scrolls online-live replace usersettings with this.

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
(If "0" doesn't work for the above, change them to "1" also fixes it for some)

P.S. If you are adding them in manually instead of replacing the file attacked, you also have to add the following lines to your usersettings.

SET MonsterTellsEnabled "1"
SET DisableFXPrecaching "1"
SET PreferExclusiveFullscreen "0"

Sir_Teriel

Thank you this is exactly what i was looking for, This is the most helpful post ive seen in the past couple days. Even if it doesn't work for me, this may solve many problems for others!

mannbr549

Been 3 months now and I just bought the game 3 days ago and it took 2 days to download and now I finally get the chance to play ESO and I get a black screen. Spent over 6 hours and no closer to getting it fixed. No fixes I have looked at have helped so if anything has came up that fixes this in the last 3 months PLEASE tell me.

ZOS_GaryA

Hey there @mannbr549,

We have created a support ticket just for you! Our CS team should reach out to you via email very soon. As this will require some additional information gathering, we're unable to provide direct assistance on the forums. We appreciate your patience.

Rum1124

hi there here is something i found out as well it took me 5 days to figure some things out . and i would really like to thank PVT_PARTS for this txt file it helped me alot . here are a few pointers PVT thah i think you should know just in case someone aske why theres are not working. and its easy fix .
UserSettings does not need to have ".txt" in it it should only say just (UserSettings) for when u save the file it already has it in it just not seen . this is where i got confused at. and to the staff of ESO can you all please fix this issue asap . i seen so many people on here with this problem and i just bought this game wednesday 10-15-14 and im just now able to play it. please please please fix the live folder so that it is playable right out the box "well after download" cause alot of people dont have that computer sense like some do . thank you all for helping though and getting down to the issue

Shade1982

This didn't fix it for me unfortunately...

ryanmoon12

HI everyone i have been trying to play the game but it isn't working every time i click play on the launcher it brings up a black screen and says it wont respond or something like that so i cant play please help i have very upset.

Bramir

Fantastic advice! Just saved me $100!