Black screen after hitting play is back....

HerbZula

Well i got to log in screen. Turned it off after that.

tritok34

PVT_Parts wrote: »

Here is a fix. Switch these from -1 or 1 to "0". If they are not in your settings which is the problem for some, take mine it is already fixed. My documents-Elder scrolls online-live replace usersettings with this.

SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"

P.S. If this still doesn't work, set them to 1 and try again.

omg ty so much that worked like a charm

[Moderator Note: Edited per our rules on Trolling & Baiting]

abazingas

I know this was posted started like last year but, I want to play the game!
I'm having the same problem, and I've tried all solutions to try and fix it, but to no avail.
The weird part is, I had the same problem yesterday, and after adding these two lines into the UserSettings file:
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
It worked. But now, starting up my computer this morning, it isn't working. The two lines are there though.
I even tried deleting my UserSettings file and replacing it with @PVT_Parts file, it still didn't work.
And to answer your question, yes ESO is let through Firewall, yea I've done a full Shutdown and restart of my computer, yes all of the no-brainer solutions, but nothing helps.
Suggestions?

Filiclads

abazingas wrote: »

I know this was posted started like last year but, I want to play the game!
I'm having the same problem, and I've tried all solutions to try and fix it, but to no avail.
The weird part is, I had the same problem yesterday, and after adding these two lines into the UserSettings file:
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
It worked. But now, starting up my computer this morning, it isn't working. The two lines are there though.
I even tried deleting my UserSettings file and replacing it with @PVT_Parts file, it still didn't work.
And to answer your question, yes ESO is let through Firewall, yea I've done a full Shutdown and restart of my computer, yes all of the no-brainer solutions, but nothing helps.
Suggestions?

exact same thing happend to me last night word for bloody word

ZOS_PierreL

Hello @Filiclads ,

If you've tried our solutions (run as admin, firewall, set to "0"...) and you still encounter this issue, you should contact our Customer Support Team and include a Game Consultant report in your e-mail for further troubleshooting.

Thank you.

abazingas

Filiclads wrote: »

abazingas wrote: »

I know this was posted started like last year but, I want to play the game!
I'm having the same problem, and I've tried all solutions to try and fix it, but to no avail.
The weird part is, I had the same problem yesterday, and after adding these two lines into the UserSettings file:
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
It worked. But now, starting up my computer this morning, it isn't working. The two lines are there though.
I even tried deleting my UserSettings file and replacing it with @PVT_Parts file, it still didn't work.
And to answer your question, yes ESO is let through Firewall, yea I've done a full Shutdown and restart of my computer, yes all of the no-brainer solutions, but nothing helps.
Suggestions?

exact same thing happend to me last night word for bloody word

I found that another computer restart did the trick, but I restarted it because Adobe Flash was crashing on Youtube, but I don't think that ESO is linked to Adobe, so I'm not sure what the deal is, but maybe that will help? I don't think it will, but the wonders of computers...

Filiclads

I made a customer support email and all they just told me to do exactly what this page told me to do. So I gave them feedback that is still hasn't worked and all they did was go blank on me, stopped returning my emails not even a professional closure of the email to tell me they received the message. I guess the customer support is. Eh I won't even go there...

BlackEar

Same. Does not work. Tried deleting User Settings and still nothing. Repairing as well.

darkness12102b14_ESO

The state that this game is still in after so much time has passed since beta is abysmal...

i cant even try to do the user settings fix because i lack a user settings document as well as the Livee folder because you need to have run the game at least once for the files to be generated..