They are a professional company their support is pretty good but at times a bit one sided, they are trying to solve it... but... it persist... it is like the login server is not there... or not respo…
Also have the issue <img class="emoji" src="https://forums.elderscrollsonline.com/resources/emoji/confused.png" title=":\" alt=":\" height="20" /> Answer CS is screw you waiting until server reset. Not acceptable in my opinion. Lost all faith in CS and the way they treat there customers.