I'm wondering how long 'shortly' is <img class="emoji" src="https://forums.elderscrollsonline.com/resources/emoji/smile.png" title=":)" alt=":)" height="20" /> I submitted my report and got - "an agent will call you shortly"
*Sigh* Well the maintence today sadly did not fix the issue, not that I really had any hope it would. Guess I'll wait for a response from CS for another day or two, but then it seems a full reinstall…