Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Not receiving Access Code email
Not played the game for some time, but when trying to log in to my account I get the message an access code has been sent via email, but nothing is received.
I have tried the account recovery via support (ticket number #:200724-007418), but no email received from that either (guessed there would be some auto-response generated from submitting a ticket). Confirmed no email being sent to spam etc. & also confirmed email account working (got the email from the forum reset password request almost straight away).
Any help would be appreciated!
Many thanks.