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missing crown store purchases

dimensional
dimensional
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Ipurchased a furnishing pack and a crown crate bundle, the crowns were deducted but the items were not given to me. I already submitted a ticket but maybe someone reading this can forward it along. IDK. Thanks
  • dimensional
    dimensional
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    Guess we can't get any official support around here, especially when people spend hundreds of dollars on crowns. Sent in a ticket earlier today and you'd think issues like this would be the highets priority since they directly involve large amounts of money. SMH
  • dimensional
    dimensional
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    @ZOS_Kevin please let me know if you can help me ticket reference is 260103-001723
    Edited by dimensional on January 3, 2026 6:25PM
  • LootAllTheStuff
    LootAllTheStuff
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    We're in the tail end of a holiday period where a lot of folks would have been away, so you're not going to get an instant response other than the automated initial one. You'll probably need to give it a few days.
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @dimensional I left you a message about your ticket.
    Staff Post
  • Lucifer_Sam
    Lucifer_Sam
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    Furnishing packs are given in one box. Double check your inventory on all characters you have.
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