Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
Ipurchased a furnishing pack and a crown crate bundle, the crowns were deducted but the items were not given to me. I already submitted a ticket but maybe someone reading this can forward it along. IDK. Thanks
Guess we can't get any official support around here, especially when people spend hundreds of dollars on crowns. Sent in a ticket earlier today and you'd think issues like this would be the highets priority since they directly involve large amounts of money. SMH
We're in the tail end of a holiday period where a lot of folks would have been away, so you're not going to get an instant response other than the automated initial one. You'll probably need to give it a few days.