Maintenance for the week of September 8:
• PC/Mac: No maintenance – September 8
• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784
I was in Northern Elswyer doing the zone guide when I got a blue screen. I would not mention this to ESO but when I logged back into the game it started me like I was brand new (never played) to the game. Anyone have thoughts?
At the the time I know I was on the PC-NA server. When I started the game up after the crash I had to go through the intro again and I logged back into the PC-NA server again. Is this the info you need?
If you are unable to locate your characters on either server, I would go ahead and submit a support ticket. Our agents can look at your account and see what is going on.