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Eso Launcher WONT work No Matter What..Any1 else? o.0

BuckeyeDha9reat
I've contacted Customer support Many times over Email and would rather not CALL and talk to some1 who cant speak ENGLISH no offense but this is ridiculous anymore the last 2-3 days..Now i cant even Start the game within the last 1day or so and the ESO Launcher hasn't worked for about 3 days.I'm f'n tired of it Bethesda and Zenimax..I WANT ANSWERS! who else feels the same way because i dont want a problem i just wanna play a fun game :). P.s Dont turn into a CrockStarGaymes Clone by not giving a *** about ur Fans and supporters once YOU HAVE YOUR MONEY! -_- Thank you Sincerely..Ryan
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    Have you tried turning off your Antivirus...I read others had an issue with the launcher 'not doing anything' and this was the cause
  • BuckeyeDha9reat
    Yes i did! and no budge. Thanx though :(
  • BuckeyeDha9reat
    Everything was working semi-good untill i needed the ESO Launcher for the Update then it wigged out and when i tried to Login it said..Login Time out.So i tried deleting my Folder/Files and nothing seems to be helping for the LAUNCHER to get up and running.
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    Try doing a re-install...no need for doing the whole 30GB though.

    Just rename your ESO folder by putting a Z in front of it (this is just so you don't inadvertently install to the same folder)....download the client and reinstall the game, make sure you name it slightly different to the previous install. let it create a new ESO folder. Run the launcher, but cancel it when it starts to patch.

    Copy across the data files from your old ESO folder, but ONLY copy the folders 'Depot' and 'vo_en'. Do not copy the 'launcher' folder or 'game' folder.

    If the new version works uninstall the old version
    Edited by Bloodmonarch on April 3, 2014 10:18AM
  • Anastasia
    Anastasia
    ✭✭✭✭
    Tiny thing you may already know but after all you have done, also right click on the game icon and Run As Administrator - might help you as it has others. Sorry this is happening, I know how frustrating it can be and hope you get it squared away asap.
    - This game is very good; I have been very lucky and had no issues since early launch but I did 'expect' some during an mmo launch. That 'some' shouldn't include not being able to get in game at all Bloodmonarch. Best wishes for you to get it cleared up.
  • BuckeyeDha9reat
    That's already a problem because i DELETED the whole game off my Hard drive because i got sick of not getting the issue resolved by Tech. support and when i install Client from Eso website i get all the way to the point where it installs direct x and the Installing thing then it does no more no matter how much i click it or whatever so.. I cant even get the game files to pop up :(.
  • BuckeyeDha9reat
    @Anastasia lol FINALLY! a Real Compassionate Person who cares :) Thank you very much Sweet heart I MEAN THAT! atleast i think ur a Female lol.
  • BuckeyeDha9reat
    Only game files i get now are the ESO LAUNCHER lol which ironically DOESNT WORK! o.0
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    did you uninstall it before deleting?...if not go to control panel and programs and then uninstall the game.
  • BuckeyeDha9reat
    Of course lol.
  • BuckeyeDha9reat
    Ok now it's ALL off my System..Now what do u SUGGEST? :smile:
  • Bloodmonarch
    Bloodmonarch
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    just checking....you never know peoples capabilities
  • Bloodmonarch
    Bloodmonarch
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    Have you tried to a windows restore back to a period before you installed ESO?
  • BuckeyeDha9reat
    I was hoping i wouldn't have to do this but..NOT YET! i might have to now with no choice left.
  • BuckeyeDha9reat
    Their has to be another Conclusion besides just Refreshing Right?
  • ZOS_HugoP
    ZOS_HugoP
    ✭✭✭
    Hello BuckeyeDha9reat,

    Try running the launcher as an administrator. If it still won’t open, try installing the launcher into the default folder, Zenimax Online/Launcher in C:

    If the launcher will open but not update, and you are running as an administrator, you can try disabling your antivirus, firewall, Pop-up blocker, Ad-blocker or webfilter temporarily and try again. Please make sure you re-enable your web protection afterwards!

    We are aware that some players are unable to patch or update the launcher due to their automatic proxy detection.

    • Open Internet Explorer (even if it is not your regular web browser)
    • Open the Tools menu and select Internet Options.
    • Go to Connections tab/LAN settings
    • Uncheck “Automatically detect proxy settings” and hit OK.
    • Press OK again to confirm.

    Alternatively on your Control Panel, click on "Network and Internet" and open Internet Options:

    • Connections Tab: Click on LAN settings. On the LAN settings window, uncheck all the boxes and click on OK.
    • Advanced Tab: Click on Reset and then click on Reset again.

    You may have to restart your computer for the changes to take effect.

    If that does not solve your issue, could you please contact our customer support team, and provide them a DxDiag file (How to get your DxDiag file).

    You can find several known issues and their solutions in this thread : Please Read First - Known Technical Issues (PC)
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    Windows restore isn't the flakey garbage it used to be; it wont cause any problems, and may will fix whatever the issue is that is now preventing you from re-installing ESO
  • BuckeyeDha9reat
    I'll try that right now but..if all fails i will just try what the Tech just suggested :)
  • BuckeyeDha9reat
    Actually second thought i dont think RESTORE will help especially when all my other programs work so i'll try that another time.
  • BuckeyeDha9reat
    I just takes too long and is a hassle.
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    yep....there is a few options left...
  • BuckeyeDha9reat
    Which are..?
  • Bloodmonarch
    Bloodmonarch
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    restore should only take a few minutes and if you haven't installed anything else since ESO it wont affect any other programs.

    It should have set a restore point just before you installed ESO.

    But if you want to leave that until last and try the tech advice first by all means do
    Edited by Bloodmonarch on April 3, 2014 10:51AM
  • BuckeyeDha9reat
    I have other Games/Programs that i dont want to Re-install all over again is the thing.
    Edited by BuckeyeDha9reat on April 3, 2014 10:53AM
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    Which are..?

    Its just the timing of the post...this was in response to you saying you will restore and if that doesn't work try the tech advice. As you say it is easier to try the tech advice first and restore as last resort

  • BuckeyeDha9reat
    I never said it was per say was "Easier" lol.I'm just saying that i have a plethora of programs that work fine with NO ISSUES! so why Restore when the ESO Server Launchers are Faulty and have Issues. :wink:
  • BuckeyeDha9reat
    Btw..if "Tech" Advice was so easy then why doesnt my ESO function properly especially when i pay $60 and it was running b4 the UPDATE "To an extent"?
  • BuckeyeDha9reat
    Why should any1 pay $15 a month for this Headache? C'mon Zenimax/Bethesda
  • Bloodmonarch
    Bloodmonarch
    ✭✭
    I never said it was per say was "Easier" lol.I'm just saying that i have a plethora of programs that work fine with NO ISSUES! so why Restore when the ESO Server Launchers are Faulty and have Issues. :wink:

    Well from what you say, if I read it right, it hangs at the point of installing directX.... this indicates a possible problem with the installation, specifically the directx part of the installation, rather an issue with the ESO servers.
  • BuckeyeDha9reat
    It was probably just better to wait for the PS4 Version rather than a whole host of PC problems lol but i thought this would blow Skyrim and past predecessors out of the water but this game HASNT completely lived up to that yet even though Skyrim and etc. had many problems and this is in the early stages. I'm just f'n annoyed!
    Edited by BuckeyeDha9reat on April 3, 2014 11:11AM
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