ESO + .....

Ken_Koerperich · August 2021

Tried to "Renew" by hand, my ESO + yesterday & today, and I keep getting this:

"Your card/payment option is expired"

How? I just bought crowns 4 days ago, and forgot to do ESO+.....

So now, why is my card expired, when it isn't....FYI it's good for another 3 years....And I've used it several times before....

Thanks!

cynicalbutterfly · August 2021

This isn't a problem for the ESO forums. This is a problem with the Sony payment system. I've had it once before on my PS4. Take off all your payment info on your psn. Restart. Then go back in and add the card again. If that doesn't work you might want to check your bank. If all else fails you can contact Sony.

ZOS_Bill · August 2021

@Ken_Koerperich

For reference if you need to contact Playstation support you can do so at https://www.playstation.com/en-us/support/.

Ken_Koerperich · August 2021

cynicalbutterfly wrote: »

This isn't a problem for the ESO forums. This is a problem with the Sony payment system. I've had it once before on my PS4. Take off all your payment info on your psn. Restart. Then go back in and add the card again. If that doesn't work you might want to check your bank. If all else fails you can contact Sony.

Actually it is, and WAS Zeni's fault.

They spammed my bank with auto renews, and my bank knowing I rarely use the card...blocked it all.....

Problem solved after a few phone calls this AM.

You can close this Mod....

ZOS_Bill · August 2021

Thank you for the update and letting us know the problem is solved. We will now be closing the thread from an further discussion.