Maintenance for the week of April 15:
• PC/Mac: No maintenance – April 15
• ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)
The issue is resolved, and the North American PC/Mac megaserver is now available. Thank you for your patience!

Can't log in -- send the email

Tinolyn
Tinolyn
✭✭✭
Been sitting here 10 minutes and I can't log in because you seem to think the computer I'm playing on is different than an hour ago.

SEND THE EMAIL PLEASE.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Tinolyn

    Have you tried the following when requesting your access code?
    1. Add "noreply@mail.elderscrollsonline.com" to your email account's list of approved e-mail senders.
      • Check your spam or junk mail folders.
    2. If you are using Gmail with the Inbox categories feature, also check your Social folder.
    3. If you are using a firewall or anti-virus, temporarily disable them before requesting a new code.

    If you have not received your access code after trying the steps above, you should contact customer support to request an email address change by selecting "No Longer Have Access / Can't Remember Email on Account" in the Issue Type field on this form.
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