The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
How Do We Get Unclaimed Gifts Returned or Refunded?
radiostar
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If gifts have been unclaimed for months, and service tickets haven't worked, how do we get our crowns back or get the gifts back to re-gift to another player?
Thanks.
Thanks.
"Billions upon Billions of Stars"
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ZOS_AdrikothadminGreetings,
Our records indicate that there was a ticket submitted (#210410-000872) regarding this issue and the latest reply from our support team was on April 11th, 2021. Could you please check your inbox for a reply on this date?
Once we have the information requested in that most recent reply we will be able to assist you further. Thank you for your understanding and please let us know if you have trouble finding our last reply to respond to!The Elder Scrolls Online - ZeniMax Online Studios
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