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https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

Login Error on Alt account

Eleguak
Eleguak
✭✭
I'm unable to login on my alt account for no real reason as far as I can tell. Anytime I try to I get the generic Login error.

Basically the 'username/pass may be incorrect, or it's not an active account' stuff, except I can login fine on the website, the account is active, had no issues going in yesterday. Just today. The game refuses to acknowledge the credentials of my alt today.

Anyone got any tips/tricks to possibly fix this? All I've tried is closing the client and reopening it, which... did nothing.
  • Eleguak
    Eleguak
    ✭✭
    UPDATE: Because I can't edit my above post (Seriously, I, the OP can't edit a post that started a thread?).

    Anyways, I verified the files via the client, that worked.
    I legit have no idea WHY that worked. Honestly I'm more certain that it was something else, and me doing that gave time for something to be dealt with server side instead, but meh.
    It's fixed now I guess, I can get onto my alt!

    Now let's see if I can go from my alt to my main without the same issue...Aaaaand, we're good I guess.

    I seriously have no idea what the heck was going on here, but it seems to be fixed after verifying the client one way or another I guess.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thank you for updating the thread to let us know the login error is resolved. We will now be closing the discussion going forward.
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