Game crash after char selector screen

PekkaPe · July 2020

After the latest patch, the game seems to crash after I selected a char or when it is logging in. It happens at my both computer that I use for ESO. Sometimes it crash when I just selct another char. If it just did happend sometimes, no big deal but it happens every 2nd or 3rd time I choose another char to play

ZOS_Bill · July 2020

@PekkaPe

Is this crashing happening for just one character or all characters?

Are you able to start a new character without crashing?

There are some basic crash troubleshooting steps to try that may help with these crashes. In particular you should try removing any add-ons you have loaded.

PekkaPe · July 2020

It happens with random characters and it started to happen after last patch on both my computers. The client just dies direct after I choosens a char and tries to launch it. Yesterday it did happen twice.

ZOS_Bill · July 2020

@PekkaPe

Have you tried the suggested troubleshooting posted above?

If you have and these crashes when selecting characters continue, please go ahead and start a ticket with customer support.